Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amr Ashraf

Receptionist
Giza,GZ

Summary

THIS IS NOT JUST A C.V AND I HAVE MANY EXPERIANCE IN SEVRAL JOBS I WILL TOLD YOU A HINT JUST .

1.sales

: reform studio

: kunafa habiba kwuite

: book factory

:

2. housekeeping & airconditional service

: Dahb hotel

: mirrage hotel and i had worked as bellman too

3. Recptionist

: terana hotel

: sea star beaurivage

: The luxury v

: EL faraana hotel

: parotel lagoon

: parotel beach

: jazz sharm dreams

: jazz fayrouz

: marina hurghada hotel

4.Entertainment as Animation

( guest contact , handling any problem , take feedback , friendly great welcoming )

THATS JUST HINT

Dynamic and detail-oriented receptionist with proven expertise at Jazz Dreams Hotel, enhancing customer satisfaction through effective problem-solving and streamlined administrative processes. Skilled in data entry and office management, I successfully improved appointment scheduling, reducing wait times and fostering a welcoming environment for guests. Committed to delivering exceptional service and support.

Friendly [Job Title] with [Number] years of experience carrying out clerical and customer service tasks. Detailed and precise when entering [Type] data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.

  • Welcoming clerical professional with [Number] years of experience in [Industry] office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, [Task] and [Task]. Accurate when entering information in [Software] and keeping organized filing systems.

Overview

1
1
year of professional experience
5
5
Languages

Work History

Receptionist

Jazz Dreams Hotel
02.2024 - 06.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Assisted with planning office events and meetings for smooth execution.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Enhanced
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Improved workflow by introducing more efficient document handling and organization practices.

Education

Bachelors - Tourism And Hotel Management

Al Alsun Institute For Hotel & Tourism
Cairo
06-2018

Skills

    Data entry

    Telephone skills

    File management

    Office management

    Guest relations

    Time management

    Telephone etiquette

    Office organization

    Listening skills

    Administrative support

    Oral and writing communication

    Problem-solving skills

    Office administration

    Attention to detail

    Issue handling

    Performance improvement

    Team collaboration

    Initiative-taking

    Customer assistance and interaction

    Teamwork and collaboration

    Problem-solving

    Multitasking Abilities

    Time management abilities

Timeline

Receptionist

Jazz Dreams Hotel
02.2024 - 06.2025

Bachelors - Tourism And Hotel Management

Al Alsun Institute For Hotel & Tourism
Amr AshrafReceptionist