Amr Bakry

29/04/1999 - Alexandria

Summary

Motivated and detail-oriented Mechatronics Engineer with extensive academic and practical experience in robotics, automation, and embedded systems. Expertise in designing, integrating, and testing intelligent hardware systems, complemented by strong communication and teamwork skills developed through professional roles in content moderation and customer service. Eager to leverage technical knowledge and pursue academic growth through postgraduate studies in Germany, with the aim of contributing to innovative engineering solutions.

Overview

years of professional experience

Work History

Content Moderator

Teleperformance

06.2023 - 08.2025

Enhanced user experience by monitoring and removing inappropriate content.
Proactively identified harmful trends and patterns to improve platform safety.
Applied fair judgment to moderate diverse content types, ensuring community standards.

Customer Service Representative

Sutherland

07.2022 - 12.2022

Resolved customer complaints with empathy, fostering loyalty and repeat business.
Handled high-stress situations professionally while resolving disputes.
Contributed to sales growth by upselling products and services based on customer needs.

Education

Bachelor of Science - Mechanical Engineering (Mechatronics)

Arab Academy For Science, Technology & Maritime Transport (AAST)

High School Education -

American Diploma Program

Skills

Robotics & Automation
Embedded Systems (ESP32, Arduino, HuskyLens AI Vision Sensor)
PCB Design & Electronics Integration
CAD Modeling (SolidWorks)
Programming (C, Arduino IDE, MATLAB basics)

Problem-Solving & Critical Thinking
Time Management & Team Collaboration
Customer Service & Communication
Cultural awareness

Languages

Arabic

Native or Bilingual

English