Amr Elkheshen

Roles & Responsibilities

• Transportation Cycle Management: Oversee the entire transportation cycle from supplier warehouse to company warehouse, ensuring on-time delivery to port and plant.
• Freight Audit and Payment: Direct team activities related to freight audit and payment, ensuring accuracy and timeliness in financial transactions.
• Cost-Saving Initiatives: Lead and implement supply chain cost-saving projects, driving continuous improvement and value creation within the logistics operations.
• On-Time Delivery: Maintain a high level of on-time delivery performance, optimizing logistics processes to meet stringent deadlines.
• Supplier Coordination: Collaborate with suppliers to ensure timely and efficient transportation of goods, mitigating risks and resolving issues promptly.
• Process Optimization: Identify and implement process improvements to enhance efficiency, reduce costs, and increase overall supply chain effectiveness.
• Stakeholder Communication: Liaise with internal and external stakeholders to align logistics operations with business objectives and customer requirements.
• KPI Monitoring and Reporting: Monitor key performance indicators (KPIs) to assess team performance and logistics efficiency, preparing regular reports for senior management.
• Training and Development: Foster a culture of continuous learning by providing training and development opportunities for team members.
• Led and Managed Team: Supervise a team of 15 professionals in logistics operations, ensuring efficient performance and professional growth.

Achievements

• Reduced Transportation Costs: Achieved a 15% reduction in transportation costs through strategic initiatives.
• Improved On-Time Delivery: Increased on-time delivery rates by 20% through effective process optimization.
• Enhanced Audit Accuracy: Improved freight audit accuracy by 25% by implementing new verification processes.
• Generated Savings: Successfully led projects generating over $5MM in annual savings.

• Supply Chain Cost Savings Projects: Led and executed supply chain cost savings projects for multiple customers, driving significant value creation and operational efficiencies.
• Data Analysis and Validation: Analyzed and validated supply chain raw data to identify potential savings opportunities, ensuring data accuracy and integrity to support decision-making processes.
• Strategy Development: Developed and implemented strategies to optimize supply chain operations, including transportation, and inventory management.

• Project Leadership: Led the integration project for establishing an Electronic Data Interchange (EDI) flow between the multi external/enteral systems to streamline processes.
• System Integration: Oversaw the design, development, and implementation of the EDI system, ensuring seamless integration for planning, execution, and payment processes.
• Stakeholder Coordination: Collaborated with internal teams, customers, and third-party vendors to define project requirements, timelines, and deliverables.
• Process Automation: Developed and implemented automated processes for logistics planning, execution, and payment, reducing manual intervention and increasing efficiency.
• Data Management: Ensured accurate and timely data exchange between systems, maintaining data integrity and facilitating real-time decision-making.
• Training and Support: Provided training and support to internal teams and customers on the use of the EDI system and new processes.
• Continuous Improvement: Identified and implemented improvements to the EDI system and related processes, enhancing overall system performance and user satisfaction.

• Supplier Coordination: Coordinate with suppliers to ensure timely delivery of materials, addressing any delays or issues that may arise.
• Transportation Management: Plan and schedule inbound shipments to meet production or inventory requirements, considering factors like cost and urgency.
• Documentation and Compliance: Ensure accuracy and completeness of shipping documentation, adhering to relevant regulations and compliance requirements.
• Performance Analysis and Continuous Improvement: Analyze transportation data and performance metrics to identify areas for process improvement.
• Risk Management: Develop and implement strategies to mitigate risks and disruptions in the inbound supply chain, such as transportation delays.

• Audit and Analysis: Audit freight invoices and payments to ensure accuracy and compliance with contractual terms and agreements.
• Contract Management: Review transportation contracts and agreements to verify billing rates, terms, and conditions.
• Communication and Collaboration: Communicate audit findings and recommendations to internal stakeholders, including finance, procurement, and logistics teams.
• Documentation and Compliance: Maintain records and documentation of audit activities, ensuring compliance with internal controls and audit standards.

• Coach and mentor individuals to support their ongoing development against the company behavioral framework
• Recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earliest possible opportunity
• Apply new processes and procedures outlined in the Contact Centre strategy are implemented and used effectively by the team
• Analyze and review performance information in order to analyze trends and identify training needs.