Amr Elsayed Elkholy
Giza
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Network & Security Engineer
CNE
06.2023 - Current
- Networking technologies: Cisco routers and switches, OSPF, BGP, EIGRP, VPNs, IPS, Firewall Fortigate, FortiAP, and Access Points
- Installing, Configuration and troubleshooting for many vendors like cisco, Aruba and Huawei Switches
- Installing, Configuration and troubleshooting for many vendors like Linksys, Cisco, Aruba and TP-Link Access Points
- Designed and implemented secure and scalable physical network infrastructure for a growing company
- Performed regular cable testing and troubleshooting to identify and resolve network connectivity issues
- Network troubleshooting and problem resolution
- Installing, Configuration and troubleshooting for Fortigate Firewall
- Implemented multi-factor authentication (MFA) and configured Active Directory/LDAP for secure user access and identity management
- Managed and maintained Fortinet firewall configurations and security policies
- Configured and managed Secure SD-WAN policies to optimize network performance
- Designed and implemented a Fortinet HA cluster with FortiGate firewalls for network redundancy
- Deployed and maintained advanced VPN solutions, including IPsec/SSL hybrid VPNs, to securely connect remote offices
- Configuring Avaya IP Phones (9641-1608).
Network Support Engineer
Palm Hills Developments
09.2021 - 06.2023
- Troubleshooting to FTTH Network and NOC devices like Cisco switches, Access Points, Zhone ONT
- Implement the triple play services for new customers
- Implement the ONT configuration on the OLT by configure the Internet, IPTV and voice bridges
- Configuring Switches and AP from different vendors
- Troubleshooting any technical problems related to FTTH Network
- Handling Customer in office including but not limited to payment, Customer devices configuration
- Assigning Network Technician or infrastructure visits to test and approve customer cabling systems before implementation
- IPTV system monitoring and support User’s issue
- Responding ISP mails to solve customer complaints
- Working on Ticketing system CRM
- Prioritizing and managing open cases.
Education
bachelor’s degree - Information technology
Skills
- IP Addressing and Subnetting
- Endpoint Protection
- Port security knowledge
- Encryption Techniques
- Virtual private networks
- Firewall Installation
- Security policy development
- Data Encryption
- IP Addressing and Subnetting
- Network Troubleshooting Abilities
Militarystatus
Completed
Personal Information
Date of Birth: 09/15/1997
Training
National Telecommunication Institute (NTI) - Digital Egypt Youth
- CCNA Routing & Switching (Certified from Cisco)
- CCNP Routing & Switching
- Network Security
Timeline
Network & Security Engineer
CNE
06.2023 - Current
Network Support Engineer
Palm Hills Developments
09.2021 - 06.2023