AMR FALA
Cairo,C
Summary
Driven professional with a proven track record at Midpoint Travel, enhancing sales strategies and team performance. Skilled in Sales Development and Teamwork, adept at leveraging Microsoft Office for operational excellence. Achieved significant customer satisfaction through effective negotiation and complaint resolution, demonstrating a strong commitment to results without exceeding a numerical percentage.
Overview
6
6
years of professional experience
Work History
Ticket Sales Representative
Midpoint Travel
01.2022 - Current
- Maintained accurate records of transactions, reconciling daily sales reports for financial accuracy.
- Implemented innovative sales strategies to stay competitive in the market and attract new customers.
- Ensured compliance with all relevant regulations governing event-ticketing processes while carrying out tasks diligently.
- Enhanced team performance by conducting regular training sessions and sharing best practices.
Surveyor Assistant
Orascom Telecom
01.2019 - 12.2021
- Supported the Surveyor in conducting topographic, boundary, and construction surveys for accurate project planning.
- Ensured accurate data collection by regularly reviewing field notes and measurements for consistency and potential errors.
- Used theodolites, transits, levels and satellite-based global positioning systems to determine longitudes and latitudes of important features and boundaries in survey areas.
Education
Bachelor of Arts -
Faculty Of Arts
Al Mansurah, Egypt 04.2001 -
Skills
Goal-Oriented
Sales Development
Customer Complaint Resolution
Negotiation
Ticket Sales
Customer Assistance
Teamwork and Collaboration
Customer Service
Microsoft Office
Languages
Arabic
Native language
English
Elementary
A2
Timeline
Ticket Sales Representative
Midpoint Travel
01.2022 - Current
Surveyor Assistant
Orascom Telecom
01.2019 - 12.2021
Bachelor of Arts -
Faculty Of Arts
04.2001 -
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