Amr Mahmoud Ahmed
Mechanical Engineer
Cairo
Summary
Dynamic engineering professional with a proven track record at Multi Level Group, excelling in remote support and on-site maintenance. Enhanced equipment uptime through effective troubleshooting and fostered strong client relationships. Skilled in wireless networking and adept at implementing process improvements, driving productivity and operational excellence.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Engineering and Technical Support /Field Support Engineer
Multi Level Group (MLG)
03.2023 - Current
- Increased equipment uptime by providing swift and effective troubleshooting and maintenance support in the field.
- Collaborated closely with engineering teams to provide feedback on product design improvements based on field observations.
- Strengthened client relationships, fostering trust through reliable communication and prompt resolution of issues.
- Mitigated potential risks by conducting safety assessments before performing field installations or repairs.
Education
Bachelor of Engineering Technology - Mechanical Engineering
Canadian International College (CIC)
Cairo 04.2001 -
Skills
Remote support
On-site maintenance
Customer support
Problem resolution
On-site support
Additional Information
Professional Training
Maintenance Engineer – SOPC
Location: Suez, Egypt
January 2019
- Participated in field-level maintenance operations for petroleum equipment.
- Gained hands-on experience with inspection, troubleshooting, and preventive maintenance procedures.
- Collaborated with multidisciplinary teams to enhance system reliability.
Engineering Coordinator – El Sabaa Company
Location: Cairo, Egypt
February 2017
- Assisted in coordinating engineering activities between departments.
- Supported project scheduling, documentation, and technical reporting.
- Developed communication and organizational skills in a fast-paced technical environment.
Hiking and Snorkeling
- Hiking: Passionate about exploring natural landscapes across Egypt. Developed resilience, physical endurance, and a strong appreciation for environmental preservation.
- Snorkeling: interested in snorkeling. Comfortable in marine environments; gained knowledge of coral ecosystems and underwater navigation.
Timeline
Engineering and Technical Support /Field Support Engineer
Multi Level Group (MLG)
03.2023 - Current
Bachelor of Engineering Technology - Mechanical Engineering
Canadian International College (CIC)
04.2001 -
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