Amr Mattar
Giza
Summary
Enthusiastic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Knowledge with experience in economics, finances and corporate law. Talented at public speaking and persuasion with a dedication to punctuality for high-quality work.
Exceptional knowledge in Customer Service with knowledge of service delivery and proven multitasking abilities.
Knowledgeable
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Customer Service Representative
@National bank of Egypt
Cairo
03.2022 - Current
- Provided primary customer support to internal and external customers.
Bancassurance Specialist
@Banque Du Caire - Allianz Egypt
Cairo
03.2020 - 03.2021
- Kept client financial plans optimized for current market trends and economic conditions.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
Business security specialist
@British American Tobacco Egypt
02.2019 - 02.2020
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Monitored employee activities, confirming compliance with security regulations.
Technical Support Representative
@SuddenLink USA
Cairo
09.2018 - 02.2019
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Trainee lawyer
Haloty Law Firm
Giza
01.2017 - 10.2017
- Attended hearings as representative of corporate entities and firm clients.
- Researched and wrote contracts, agreements and proposals.
Freelancer
@Freelancer
Cairo
01.2015 - 01.2017
- Translation (General and Legal Documents), Arabic and English proofreading.
- Graphics and logo designing, Maps evaluation, Search engine optimization.
Exhibitions Housing Specialist
@TSP Egypt
Cairo
02.2016 - 02.2017
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor of Laws - International And Domestic Laws
Faculty Of Law English Section
Cairo University 06.2013 - 06.2017
Skills
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Affiliations
Multimedia committee member for graphic designing at Moot court model ’17.
Member of logistics committee at The Students Council of Faculty of law English section 2015.
Head of logistics committee at The Students Council of Faculty of law English section 2016.
President of The Students Council of Faculty of law English section 2017.
Timeline
Customer Service Representative
@National bank of Egypt
03.2022 - Current
Bancassurance Specialist
@Banque Du Caire - Allianz Egypt
03.2020 - 03.2021
Business security specialist
@British American Tobacco Egypt
02.2019 - 02.2020
Technical Support Representative
@SuddenLink USA
09.2018 - 02.2019
Trainee lawyer
Haloty Law Firm
01.2017 - 10.2017
Exhibitions Housing Specialist
@TSP Egypt
02.2016 - 02.2017
Freelancer
@Freelancer
01.2015 - 01.2017
Bachelor of Laws - International And Domestic Laws
Faculty Of Law English Section
06.2013 - 06.2017
Accomplishments
- PHP Framework (certificate): Zend, Codeigniter, Symfony
- Programming Languages: JavaScript, HTML5, PHP OOP, CSS, SQL, MySQL
- Future Learn online course in:
- Crime, Justice and Society
- HP LIFE e-Learning Effective leadership,
- Strategic planning, Social entrepreneurship and Energy efficiency courses
- HP LIFE e-Learning online courses in :- Finance (5 courses)- Marketing (5 courses)- Operations (6 courses)- Communication (5 courses)
- Certifications
- Registered in the Insurance Brokers Register of The Financial Regulatory Authority
- Registration code: 42314
- Extracurricular Activities Co-organizer of the United Nations international volunteers day 2016
- Co-organizer of the International Red Cross Committee Moot court competition MAR 2016
- Co-organizer of the International Red Cross Committee Moot court competition MAR 2017
- Co-organizer of International Union Organization of Women and Children Rights charity employment event
- Organizer of The Legal Job Fair '14 and ‘15 of Faculty of law English section Cairo university
- Organizer of The Legal Society employment event 2016 of Faculty of law English section Cairo university
- International member in Amnesty International
- Delegate in Home affairs committee at Model of The British House of Commons ’15
- Delegate at International model of European union '13 Logistics committee member at Moot court model ’15
- Vice head of logistics committee at Moot court model ‘16
Certifications
- Registered in the Insurance Brokers Register of The Financial Regulatory Authority. Registration code: 42314
- FutureLearn course in: Crime, Justice and Society.
- HP LIFE e-Learning Effective leadership, Strategic planning, Social entrepreneurship and Energy efficiency.
- HP LIFE e-Learning courses in: Finance, Marketing, Operations, Communication.
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