Summary
Overview
Work History
Education
Skills
Timeline
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Amr Mohamed Zeidan

Strategic Real Estate Leader | Expert In Commercial Leasing, Landlord Management | Acquisition Management | Expert In Market Expansion, Channel Partner Management & Property Operations | Driving Growth & Expansion
Cairo

Summary

Expert manager in all aspects of Expansion projects, properties operations and maintenance activities, real estate management, project planning and maintenance, finance, quality assessment and management of human and environmental factors, Purchase and lease of real estate, as well as lease management. Specialties: Expansion projects, Facilities Management & lease management

Channel management professional with proven track record in developing and nurturing strategic partnerships. Known for delivering impactful business outcomes through effective relationship management and strategic planning. Reliable team collaborator with strong focus on achieving results and adapting to dynamic business needs.

Overview

17
17
years of professional experience
2
2
Languages

Work History

Regional Channel Partner Manager

Azizi Developments
03.2024 - Current
  • Strategic Leadership.
  • Develop and implement the company's agency strategy, aligning with overall business objectives and growth plans.
  • Set clear goals for agency-related sales performance and market expansion, ensuring alignment with corporate strategy.
  • Oversee the development and execution of sales plans through agency channels, including short- and long-term goals.
  • Agency Network Management.
  • Identify and onboard new real estate agencies, both locally and internationally, negotiating partnerships and formalizing agreements.
  • Manage and strengthen relationships with existing agencies, ensuring mutual growth and success.
  • Monitor and evaluate the performance of partner agencies, implementing improvement strategies where necessary.
  • Sales Performance.
  • Drive agency-led sales initiatives to meet and exceed revenue targets for various real estate development projects.
  • Collaborate with the sales and marketing teams to ensure that agency partners are equipped with the latest tools, training, and promotional materials to maximize sales potential.
  • Track and analyze sales performance across agency partners, making data-driven decisions to optimize processes.
  • Market Development.
  • Lead market expansion efforts by identifying new regions and markets where agency channels can be leveraged.
  • Stay informed of market trends, customer preferences, and competitor activities to adapt strategies for better market penetration.
  • Work with the marketing team to design localized campaigns to support agencies in different markets.
  • Team Leadership.
  • Manage and mentor the agency management team, including Agency Managers and Coordinators, fostering a high-performance culture.
  • Build and lead cross-functional teams to support the agency's sales effort, and ensure effective collaboration between sales, marketing, and customer service teams.
  • Budgeting and Reporting.
  • Prepare and manage the agency division's budget, ensuring all initiatives and partnerships are cost-effective, and deliver a strong ROI.
  • Provide regular sales performance and market analysis reports to the executive team, highlighting achievements, challenges, and upcoming opportunities.
  • Compliance and Contracts.
  • Ensure all agency agreements comply with local and international real estate regulations, and company policies.
  • Manage the legal and financial aspects of partnerships, ensuring transparency and adherence to contractual obligations.
  • Increased agency revenue by implementing effective sales strategies and coaching team members on best practices.
  • Built a culture of accountability within the organization by establishing clear expectations for individual performance.
  • Implemented targeted marketing campaigns for partners, driving brand awareness and generating leads.
  • Increased channel partner satisfaction by implementing effective communication strategies and providing regular trainings.

Business Development Manager - Real Estate

Majid Al Futtaim- Carrefour
07.2021 - 07.2024
  • Manage and ensure effective planning and implementation of the sub-franchise expansion plans, based on the strategy and objectives defined.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Identify and propose partners for the opening of new sub-franchise stores.
  • Oversee the development and execution of sales plans through agency channels, including short- and long-term goals.
  • Perform feasibility studies, including partner alliances, to ensure the success of new markets, including legal, government regulations, and the business setup process.
  • Identify and onboard new real estate agencies, both locally and internationally, negotiating partnerships and formalizing agreements.
  • Participate in negotiating the terms with sub-franchisees.
  • Assist in developing and implementing the strategy for country sub-franchise development programs.
  • Evaluate local market and regional trends.
  • Drive agency-led sales initiatives to meet and exceed revenue targets for various real estate development projects.
  • Perform competitor analysis, and identify new business models for sub-franchise projects.
  • Project Management.
  • Monitor projects and teams, and ensure proper execution and completion in a timely manner, in line with set plans and budget, while ensuring efficient utilization of resources.
  • Conduct regular reviews, monitor actual performance against set plans and KPIs, and provide regular reports to the management.
  • Ensure smooth coordination with all internal departments, and for the complete execution of the projects from inception to completion.
  • Manage the selection of appropriate contractors and consultants for assigned projects.
  • Oversee and ensure that contracts pertaining to projects assigned are honored, and that contractors, consultants, and third-party occupiers seek to fulfill commitments as per the contract agreement and achieve agreed KPIs.
  • Keep abreast of local and regional events, which may likely influence the project's success.
  • Policy and Procedure
  • Evaluate and propose action plans to increase profitability and productivity.
  • Advise and inform the Business Development team and the Country Manager about sub-franchise development trends and innovations.
  • Participate in the development of sub-franchise management policies, processes, and procedures.
  • Reporting
  • Prepare periodic business reports to inform management about the status of planned or actual projects.

Business Development & Sales Manager

ARY Property Management
10.2020 - 07.2021
  • Leads Company is marketing activities and awareness of FM services and capabilities among current and prospective major accounts by arranging and attending client meetings, organizing corporate print material, and generating online content.
  • Leads business development activities by being aware of direct opportunities or Requests for Proposals (RFPs) coming into the market, gaining insider information, and competitive advantage.
  • Generates and follows up on prospective new business leads, seeking the required internal support to present a professional face in front of clients, and to submit a technically knowledgeable proposal.
  • Prepares proposals in response to RFPs or client requests, coordinating with technical, financial, and HR departments, and seeking sign-off from the Commercial Director.
  • Owns the company pricing model and prices new opportunities. Coordinates with other departments semi-annually or quarterly to update model inputs and assumptions.
  • Negotiates contracts and terms to completion, and coordinates with the Commercial Director for corporate approval of new contracts.
  • Meets with current Key Accounts on a regular basis, collecting feedback on client satisfaction, improvement areas, and new business opportunities.
  • Attends the monthly FM management meeting to discuss operational issues, new business opportunities, and quality control feedback.
  • Prepares quarterly sales reports of key accounts visited, new leads opened, offers submitted, contracts signed, and lost clients. Reports semi-annually on sales, and forecasts 6 months ahead.
  • Aligns business development activities with corporate strategy and the CEO's direction.
  • Owns the sales processes and documents associated with the company's ISO 9000 certification.
  • Leveraged data analytics tools for insightful market research to identify emerging trends and capitalize on new opportunities.
  • Achieved sales targets consistently by setting clear objectives, monitoring progress, and implementing corrective actions when needed.

Senior Sales Specialist

Hassan Allam Property Management
11.2018 - 09.2020
  • Leads Company is marketing activities and awareness of FM services and capabilities among current and prospective major accounts by arranging and attending client meetings, organizing corporate print material, and generating online content.
  • Leads business development activities by being aware of direct opportunities or Requests for Proposals (RFPs) coming into the market, gaining insider information, and competitive advantage.
  • Generates and follows up on prospective new business leads, seeking the required internal support to present a professional face in front of clients, and to submit a technically knowledgeable proposal.
  • Prepares proposals in response to RFPs or client requests, coordinating with technical, financial, and HR departments, and seeking sign-off from the Commercial Director.
  • Owns the company pricing model and prices new opportunities. Coordinates with other departments semi-annually or quarterly to update model inputs and assumptions.
  • Negotiates contracts and terms to completion, and coordinates with the Commercial Director for corporate approval of new contracts.
  • Meets with current Key Accounts on a regular basis, collecting feedback on client satisfaction, improvement areas, and new business opportunities.
  • Attends the monthly FM management meeting to discuss operational issues, new business opportunities, and quality control feedback.
  • Prepares quarterly sales reports of key accounts visited, new leads opened, offers submitted, contracts signed, and lost clients. Reports semi-annually on sales, and forecasts 6 months ahead.
  • Aligns business development activities with corporate strategy and the CEO's direction.
  • Owns the sales processes and documents associated with the company's ISO 9000 certification.
  • Optimized marketing materials for maximum impact when presenting offerings to potential clients.
  • Exceeded quarterly sales targets through effective territory management and relationship building.

Ad Space Consultant (Senior Corporate Sales)

AdMazad, Enterprise Sales
12.2017 - 10.2018
  • Responsible for achieving quarterly and annual sales targets, working across large key accounts, further developing existing accounts, and establishing new business accounts. Successfully complete all jobs by the time requested.
  • Building and developing a customer base by acquiring new accounts through sales activity to maximize revenue.
  • Execute all sales cycle steps required to deliver the best customer experience possible, while securing high ARPU and ARPA for AdMazad.
  • Engage in sales calls and visits to all customers to showcase (define) AdMazad services.
  • Create multiple touch points (persons at different hierarchy levels) within the accounts to ensure full awareness of penetration effectiveness and competitive activity.
  • Provide the Chief Executive Officer with the daily, weekly, and monthly reports to know how many visits, figures, and targets were achieved.
  • Build and maintain the quota pipeline and forecast on a 30/60/90-day basis for the assigned customer base.
  • Identify potential accounts and build a prospect hit list on a monthly basis.
  • Implement all the sales policies and procedures while doing business to improve work quality.
  • Apply market sizing techniques for the territory in terms of competitors' share to enhance our market share.
  • Build an excellent relationship with the customers based on credibility, reliability, and responsiveness to all requests in a timely and professional manner.
  • Exposure to all market trends and continuous shifts to reach an elite awareness level of all related aspects of the assigned territory.
  • Responsible for teaming with the customer's business and marketing leaders to build strategic relationships within the account.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.

Direct Account Manager – SME

Vodafone Egypt, Enterprise Sales
11.2011 - 04.2017
  • Responsible for achieving quarterly and annual sales targets, working across large key accounts, further developing existing accounts, and establishing new business accounts. Successfully complete all jobs by the time requested.
  • Building and developing a customer base by acquiring new accounts through sales activity to maximize revenue.
  • Execute all sales cycle steps required to deliver the best customer experience possible, while securing high ARPU and ARPA for Vodafone.
  • Achieve 100% of the assigned voice and data target on a monthly basis.
  • Engage in sales calls and visits to all customers to showcase (define) Vodafone Egypt's Voice and Data products.
  • Create multiple touch points (persons at different hierarchy levels) within the accounts to ensure full awareness of penetration effectiveness and competitive activity.
  • Provide the corporate sales manager with the daily, weekly, and monthly reports to know how many visits, figures, and targets were achieved.
  • Build and maintain the quota pipeline and forecast on a 30/60/90-day basis for the assigned territory and customer base.
  • Identify potential accounts and build a prospect hit list on a monthly basis.
  • Implement all the sales policies and procedures while doing business to improve work quality.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Call Centre Specialist

Mobinil Egypt, Retail First Class Customer Service
04.2010 - 10.2011
  • Handle customers' calls and explain the new promotions for retail, Mobinil business packages, and Mobinil lines.
  • Handle all incoming calls for retail 1st, 2nd, and class of the company.
  • Provide the best possible service to both external and internal customers to achieve the highest level of customer satisfaction.
  • Communicate with other Customer Service sub-divisions to answer all relevant customer inquiries.
  • Achieve the requested staffed time daily to minimize lost call rate.
  • Provide proper information to customers, with a complete and comprehensive understanding of the company's products, services, and policies and procedures.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
  • Recommended products to customers, thoroughly explaining details.

Call Centre Agent

Tele Performance, Vodafone Project
04.2008 - 03.2010
  • Handle customers' calls and collect data to save it in the Vodafone database.
  • Handle customers' calls, and explain the new promotions for Vodafone lines.
  • Handle all incoming calls for the company.
  • Provide the best possible service to both external and internal customers to achieve the highest level of customer satisfaction.
  • Communicate with other Customer Service sub-divisions to answer all relevant customer inquiries
  • Achieve the requested staffed time daily to minimize lost call rate.
  • Provide proper information to customers, with a complete and comprehensive understanding of the company's products, services, and policies and procedures.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Education

Professional Development Studies - Project Management Professional

ESLSCA University
Cairo
11-2025

Professional Development Studies - Commercial Director

RECAP
Cairo, Egypt
10-2025

Faculty of Physical Education - Management

Helwan University
Cairo, Egypt
01.2007

Skills

    Strategic decision-making

    Market expansion strategies

    Strategic relationship building

    Collaborative networking abilities

    Channel growth initiatives

    Collaborative partner acquisition

    Real estate management

    Optimized spatial layout

    Strategic lease negotiation

    Market value assessment

    Operational efficiency management

    Organizational strategy development

Timeline

Regional Channel Partner Manager

Azizi Developments
03.2024 - Current

Business Development Manager - Real Estate

Majid Al Futtaim- Carrefour
07.2021 - 07.2024

Business Development & Sales Manager

ARY Property Management
10.2020 - 07.2021

Senior Sales Specialist

Hassan Allam Property Management
11.2018 - 09.2020

Ad Space Consultant (Senior Corporate Sales)

AdMazad, Enterprise Sales
12.2017 - 10.2018

Direct Account Manager – SME

Vodafone Egypt, Enterprise Sales
11.2011 - 04.2017

Call Centre Specialist

Mobinil Egypt, Retail First Class Customer Service
04.2010 - 10.2011

Call Centre Agent

Tele Performance, Vodafone Project
04.2008 - 03.2010

Professional Development Studies - Project Management Professional

ESLSCA University

Professional Development Studies - Commercial Director

RECAP

Faculty of Physical Education - Management

Helwan University

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Amr Mohamed ZeidanStrategic Real Estate Leader | Expert In Commercial Leasing, Landlord Management | Acquisition Management | Expert In Market Expansion, Channel Partner Management & Property Operations | Driving Growth & Expansion