Amr Mostafa
Area Manager At Valley Trade Company
Summary
Accomplished Area Manager at Valley Trade with a proven track record of enhancing customer satisfaction and driving sales growth. Expert in operations and staff management, I transformed underperforming teams into high achievers, significantly improving efficiency. Skilled in business development, I excel in strategic planning and employee motivation, consistently exceeding targets.
Overview
11
11
years of professional experience
Work History
Area Manager
Valley Trade
12.2017 - Current
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Transformed underperforming teams into productive, profitable teams.
- Developed and implemented strategies to improve customer service and increase sales.
Small Business Owner
Virus Stationary
09.2013 - 07.2020
Team Manager
Hammam Elsham
01.2016 - 07.2018
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
Education
Physics
Skills
Operations
Timeline
Area Manager - Valley Trade
12.2017 - Current
Team Manager - Hammam Elsham
01.2016 - 07.2018
Small Business Owner - Virus Stationary
09.2013 - 07.2020
Alexandria University - , Physics
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