Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates, with a talent for interacting with staff at all levels of organization and public.
MS Office (Excel, Word, PowerPoint)
Google (Sheets, Docs, Slides)
R-studio for data statistical analysis
Leadership
Guidance
Adaptability
Customer Service
Sales Development
Customer Relationship Building
Active Listening
Lead Prospecting
Time management
Network development
Problem Solving
Social/Emotional Intelligence