Hi, I’m
Amr Ibrahim Mohamed
Strategic Planning & Network Evolution Manager
123 Al-Nassayem Compound, October City,Giza
Summary
A telecom manager with 20 years of expertise in radio networks encompassing GSM, WCDMA, and LTE. Portfolio of experience includes RF Optimization, RF Network Planning, Customer Centric Optimization, RF Capacity Planning & Technical Strategic Planning. Honored with several outstanding awards, including an excellence award for a Customer Centricity transformation program, a special award for launching LTE networks, and an outstanding achievement award for the contributions to the launch of the 3G network in Vodafone Egypt. Confident in presenting business plans and communicating with top management to achieve corporate goals. An inspirational leader with a proven track record of mentoring and managing high-performing technical teams who thrive in highly pressurized and challenging working environments.
Overview
20
years of professional experience
7
Certifications
2
Languages
Work History
Etisalat
Strategic Planning & Network Evolution Manager
01.2020 - Current
Job overview
- Develop and formulate comprehensive 3-5 years technical strategies for all network domains (Access, Core, Power, Deployment, Services, Customer Experience, etc.) in alignment with corporate strategy, vendors' roadmaps, IT, commercial, and financial plans
- Plan investments and develop decision support tools, studies, and business cases related to business transformational moves on technology, spectrum, and licensing levels
- Lead Business Unit and Network Evolution teams in exploring new business opportunities and technology trends in market, in alignment with corporate directions, vendor roadmaps, market competition, and regulatory environment to build sustainable competitive advantage for Etisalat network
- Articulate technical investment plans and compelling business cases that demonstrate targeted ROI and customer experience impact of new technologies
- Drive transformation of technical strategy into Evolution Action Plans, Milestones, and Tactic KPIs in alignment with operating teams
- Establish End-to-End Network Architecture Roadmap to implement approved strategies within time and budget restrictions
- Collaborate with partners to develop innovation value streams that align with and support corporate strategic objectives
- Collaborate with NTRA to identify regulatory barriers to adoption of new technologies
- Oversee training and onboarding process for all newly hired employees within Technical Department
Etisalat
Radio Capacity Planning Manager
01.2015 - 01.2020
Job overview
- Submit budgetary requirements aligned with commercial forecasts
- Monitor network utilization and implement necessary measures to enhance customer experience
- Oversee expansion process for GSM, WCDMA, and LTE networks
- Lead LTE/UMTS900 deployment plan to ensure maximum coverage and 3G offloading for improved customer experience
- Implement new expansion techniques, such as sector splitting and band sharing features
- Conduct audits on all capacity-related parameters in coordination with Optimization team
- Created new methodologies to improve planning process and results
- Launched quality assurance practices for each phase of development
Etisalat
Radio - Customer Centric Optimization Team Manager
01.2012 - 01.2015
Job overview
- Guarantee that all customer complaints are thoroughly investigated and resolved in accordance within SLA
- Collaborate with commercial and sales teams on new corporate acquisitions and offers
- Integrate new tools for proactive/reactive monitoring of VIPs
- Manage special events and hotspots to enhance customer experience
- Evaluate new solutions to improve indoor performance
- Design customer-based KPIs in coordination with customer experience teams to reflect real customer experience.
- Evaluated subordinates performance on monthly basis and coached and trained team members, increasing quality of work and employee motivation
Etisalat
Radio Optimization Senior Team Leader
01.2008 - 01.2012
Job overview
- Managed 2G/3G Optimization campaigns in Cairo
- Led Major Roads Optimization Campaign
- Conducted "Parameters Audit" campaigns and implemented best practices
- Member of "Broadband Leadership" Program (CTO award-2010)
- Chaired HSDPA+ Deployment Committee
- Chaired EDGE Performance Enhancement Committee.
Vodafone
Radio Optimization Senior Engineer
01.2004 - 01.2008
Education
Cairo UniversityCairo, C
Bachelor of Science from Engineering, Electronics & Communications
09.1999 - 2003.05
Skills
Strategic planningundefined
Certification
Certified Scrum Master
Personal Details
Married
Egyptian
Timeline
Strategic Planning & Network Evolution Manager
Etisalat
01.2020 - Current
Radio Capacity Planning Manager
Etisalat
01.2015 - 01.2020
Radio - Customer Centric Optimization Team Manager
Etisalat
01.2012 - 01.2015
Radio Optimization Senior Team Leader
Etisalat
01.2008 - 01.2012
Radio Optimization Senior Engineer
Vodafone
01.2004 - 01.2008
Cairo University
Bachelor of Science from Engineering, Electronics & Communications
09.1999 - 2003.05
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