Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
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Amy Jackson

Aberdeen,Scotland

Summary

I have been described as an upbeat employee to all employers. I am also alert and observant to customers' and coworkers' needs, especially during busy periods. I also have a record of addressing questions, resolving complaints, and calmly dealing with stressful situations professionally.

I am passionate about bringing a positive atmosphere into every work environment I am a part of. When needed, I have also acted as a supervisor in emergency situations so I have experience in leadership. For these reasons I feel I would make a great addition to your workplace and I am excited for my next work opportunity.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work history

Front of house assistant

Simpsons Garden Centre
Fochabers, Scotland
05.2025 - 08.2025
  • Collaborated with kitchen staff for timely delivery of meals.
  • Communicated effectively with customers addressing their needs promptly.
  • Facilitated payment transactions swiftly and accurately.
  • Managed reservations for prompt and efficient seating of guests.

Front of house assistant

Christies Garden Centre
Fochabers, Scotland
07.2024 - 05.2025
  • Delivered consistent, high-quality service in high-pressure environments.
  • Executed daily set-up procedures for efficient opening and closing shifts.
  • Maintained cleanliness and orderliness of front house area to ensure smooth operations.
  • Provided warm and friendly service, enhancing overall customer experience.

Play-Garden Assistant

Christies Garden Centre
Fochabers, Scotland
05.2022 - 04.2025
  • Maintained cleanliness and hygiene in the play area, reducing risk of infection among children .
  • Handled emergency situations calmly taking appropriate action swiftly.
  • Supported children's emotional well-being by providing comfort during times of distress or anxiety.
  • Safely cared for large groups of children during group activities.

Retail worker

Christies Garden Centre
Fochabers, Scotland
08.2024 - 01.2025
  • Demonstrated strong knowledge of products by answering customer queries effectively.
  • Collaborated with team members to meet daily sales targets, enhancing store performance.
  • Managed inventory levels effectively to minimise out-of-stock situations.
  • Performed price checks for customers with accuracy ensuring trust and credibility.

Audio visual technician

Bellie Parish Church
Fochabers, Scotland
05.2021 - 08.2022
  • Collaborated with other technical staff for achieving seamless integration of different technologies at the venue.
  • Operated recording equipment to capture high-quality audio during conferences and seminars.
  • Installed new AV components for improved performance during live events.
  • Coordinated closely with event managers to ensure smooth operation of audio-visual technology.

Voluntary Gardener

Gordon Castle
Fochabers, Scotland
04.2020 - 02.2021
  • Planted seasonal flowers, enhancing visual appeal of the garden.
  • Enhanced garden beauty by regular pruning and trimming of plants.
  • Installed irrigation systems for efficient water management in the garden.
  • Prepared soil for planting new seeds or seedlings which led to improved growth rates.

Education

Scottish Qualifications Certificate - English, Art, Maths, Modern Studies, Religious Studies, Philosophy, History, Biology, Psychology

Milnes High School
Scotland
09.2021 - 05.2024

Skills

  • Composure under pressure
  • Aesthetics
  • Till operating
  • Active listening
  • Food preparation support
  • Event coordination
  • Crisis handling
  • Barista skills
  • Customer Service
  • Opening and closing procedures
  • Retail store layout design

Affiliations

  • Painting
  • Writing
  • Baking and Cooking
  • Surfing
  • Editing
  • Gardening
  • Reading
  • Song Writing
  • Guitar
  • Piano
  • Singing
  • Running

Accomplishments

  • Music Composition Award

Timeline

Front of house assistant

Simpsons Garden Centre
05.2025 - 08.2025

Retail worker

Christies Garden Centre
08.2024 - 01.2025

Front of house assistant

Christies Garden Centre
07.2024 - 05.2025

Play-Garden Assistant

Christies Garden Centre
05.2022 - 04.2025

Scottish Qualifications Certificate - English, Art, Maths, Modern Studies, Religious Studies, Philosophy, History, Biology, Psychology

Milnes High School
09.2021 - 05.2024

Audio visual technician

Bellie Parish Church
05.2021 - 08.2022

Voluntary Gardener

Gordon Castle
04.2020 - 02.2021

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Amy Jackson