Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Mechanical Engineering position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Customer Service Representative
Concentrix
Cairo
01.2022 - Current
Provided primary customer support to internal and external customers.
Offered advice and assistance to customers, paying attention to special needs or wants.
Managed over 50 customer calls per day.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services, and company information.
MEP Engineer
AHS foe Technical Works
Abu Dhabi
01.2021 - 12.2021
Carefully analyzed completed projects and studies for compliance with established budgets and policies.
Interviewed representatives of leading manufacturing companies for pricing and specifications of mechanical equipment and manufacturing plans.
Interpreted architectural designs and engineering plans for systems, new construction and existing facilities.
Gathered statistical information to delegate funds, equipment and personnel without overextending company budget.
Managed efficient teams of up to 15 employees
Intern
Raneen Electromechanical
Dubai
10.2020 - 11.2020
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Intern
Manufacturing Commercial Vehicles (MCV)
Cairo
07.2018 - 08.2018
Resolved problems, improved operations and provided exceptional service.
Passionate about learning and committed to continual improvement.
Skilled at working independently and collaboratively in team environment.