Flexible, approachable, dedicated to supporting safe classroom environment. Energetic and motivated with extensive knowledge in various subjects and with an international experience.
Overview
10
10
years of professional experience
5
5
Languages
Work History
Customer Success Manager
PlanRadar
10.2023 - Current
Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
Monitored metrics and developed actionable insights to improve efficiency and performance.
Conducted periodic user training sessions to support customer understanding and product feature utilization.
Collaborated with sales and product teams to address customer success objectives.
Created customer support strategies to increase customer retention.
Sales and Business Development Professional
PlanRadar
06.2023 - 10.2023
Networked among local business and community organizations to develop leads and generate business.
Expanded business through effective network development, identifying new, and prospective clients.
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Brought in new accounts through successful networking strategies and promotional approaches.
Camp Management Technical Assistant
Norwegian Refugee Council
03.2017 - 04.2018
Installed technical hardware and software in deskside support environment.
Gathered, organized and distributed technical documentation.
Served as point-person for support requests with clients and vendors.
Provided technical guidance and support to team members.
Teacher
Speak Language School
10.2017 - 03.2018
Incorporated multiple types of teaching strategies into classroom.
Planned and implemented integrated lessons to meet national standards.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Translator
Romanian Embassy In Cairo
04.2015 - 02.2016
Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
Replicated flow, style, and overall meaning of original texts.
Applied cultural understanding to discern specific meanings beyond literal written words.
Teacher
British International Modern School
02.2014 - 04.2015
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Incorporated multiple types of teaching strategies into classroom.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Advised and counseled students to help them develop skills and knowledge required to succeed.
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Nursery Teacher
Brainiac Nursery
09.2013 - 02.2014
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Engaged with children on individual basis to build positive relationships and promote learning.
Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Gathered materials and resources to prepare for lessons and activities.
Actively encouraged children to develop their communication, problem-solving and social skills.
Education
Bachelor of Arts - Faculty of Foreign Lanaguges- Arabic And French
University of Bucharest
Bucharest, Romania
04.2001 -
Skills
Classroom Management
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Timeline
Customer Success Manager
PlanRadar
10.2023 - Current
Sales and Business Development Professional
PlanRadar
06.2023 - 10.2023
Teacher
Speak Language School
10.2017 - 03.2018
Camp Management Technical Assistant
Norwegian Refugee Council
03.2017 - 04.2018
Translator
Romanian Embassy In Cairo
04.2015 - 02.2016
Teacher
British International Modern School
02.2014 - 04.2015
Nursery Teacher
Brainiac Nursery
09.2013 - 02.2014
Bachelor of Arts - Faculty of Foreign Lanaguges- Arabic And French
University of Bucharest
04.2001 -
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