ASHRAF FAYEZ EL-SHEHRY
Dammam,Saudi Arabia
Summary
Accomplished professional with extensive expertise in operations management, project management, and quality management. Demonstrates strong leadership in diverse environments, effectively managing teams and driving performance metrics evaluation. Proficient in strategic planning software, supply chain management, and customer relationship management systems. Adept at contract negotiations, budget planning, and staff recruitment. Skilled in technical areas such as Lifting Inspection, Earth Equipment Inspection, Training Assessment, Eddy Current Testing (ET), Magnetic Particle Testing (MT), and Liquid Penetrant Testing (PT). Committed to ethical conduct and interpersonal effectiveness while delivering constructive criticism and diplomatic communication. Career goal includes leveraging comprehensive product knowledge and integration skills to enhance organizational success through innovative process optimization tools.
Resourceful professional with motivational approach, eager to transition into managerial role. Demonstrates strong leadership and problem-solving skills, coupled with keen ability to drive team performance and foster collaboration. Poised to deliver impactful results, enhancing operational efficiency and team productivity.
Results-driven Manager with knack for streamlining processes and leading teams to success. Delivered significant operational improvements by enhancing team productivity and implementing cost-saving initiatives. Known for fostering collaborative work environment that drives employee engagement and performance.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Country Lifting Manager
Saudi Industrial Inspection Service Company (QI)
01.2025 - Current
- Cultivated strong relationships with clients to secure repeat business.
- Led performance reviews, identified areas for improvement.
- Streamlined communication channels, enhanced internal information flow.
- Enforced safety regulations to reduce workplace accidents.
- Developed accurate sales forecasts for improved strategic planning.
- Secured new business opportunities with successful networking events.
- Facilitated staff training, resulting in better customer service.
- Managed team dynamics by implementing conflict resolution strategies.
- Optimised resource allocation for increased profits.
- Liaised with suppliers to ensure timely deliveries.
- Implemented cost reduction measures, reduced overhead expenses.
- Supervised project timelines for timely completion.
- Coordinated cross-departmental collaboration for improved workflow.
- Delegated tasks efficiently to maximise productivity.
- Maintained inventory control, reduced stock shortages.
- Identified growth opportunities through comprehensive market research.
- Boosted department efficiency by streamlining operational processes.
- Piloted change management initiatives successfully improving organisational adaptability.
- Fostered a positive work environment with regular team-building activities.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Organised financial and operational data to help with yearly budgeting and planning.
- Designed and implemented training to further develop staff based on business goals.
- Established clear budgets and cost controls strategies to meet objectives.
- Planned revenue generation strategies designed for growth.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Developed organisational policies for administrative oversight and internal controls.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Streamlined processes to improve and optimise office operations.
- Represented organisations at seminars, conferences and business events.
- Created classification systems to manage archives.
- Drafted procedural statements and guidelines for company-wide use.
- Created digital file classification system for company-wide use.
Lifting Equipment Department Manager
TÜV AUSTRIA
03.2018 - 12.2024
- Company Overview: Inspection Company
- Developed and implemented business strategies for the company
- Established the 1st stage of the business and built the initial departments
- (Management System, Sales, HSE, Quality, and In-Service Inspection)
- Acquired & maintained all the required Licenses to Operate
- (ISO 9001:2015, ISO/IEC 17020:2012, ISO 45001:2018, SASO, SAC, LEEA Full Membership)
- Established and wrote lifting department's policies, procedures, and processes, and ensured total staff compliance
- Created onboarding documentation for new interns that was used to onboard 75 employees
- Observed and evaluated day-to-day operations and collaborated with teams of 3 operations team leaders, 52inspectors, 2 coordinators, 3 salespersons, and 8trainees across 3 offices and 3 long-term projects to increase efficiency
- Meeting with back-office team on monthly basis to discuss goal progress, plans, system gaps, and efficiency
- Identify market opportunities & implement growth initiatives through customer engagement
- Identify internal and external growth opportunities while directing marketing and sales
- Monitor closely operational, commercial, and financial performance, through monthly reviews (markets, competitors, clients, finance)
- Conducted monthly Technical Meetings and Safety talks with technical team to increase their knowledge and awareness as part of the continuous improvement
- Understood corporate policies, procedures, and processes, and ensured total staff compliance
- Evaluated and reported on operational efficiency, presenting financial information, Forecasting, KPIs, and balanced score cards to GM quarterly
- Inspection Company
- Developed department goals aligned with company vision.
- Conducted team meetings to improve internal communication.
- Troubleshooting procedures carried out, eliminating frequent technical issues.
- Handled customer complaints for improved satisfaction rates.
- Negotiated supplier contracts to reduce costs.
- Coached sales associates in product specifications, sales incentives and selling techniques.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Created classification systems to manage archives.
Operations Team Leader (Lifting Inspection Services)
TÜV AUSTRIA
03.2017 - 03.2018
- Company Overview: Inspection Company
- Responsible for Sales, Revenue, and collection
- Monitoring Teams performance and activities (Projects teams/trainee's team/corporate engineers' team/back office team)
- Client Visits & Negotiate rates and fees
- Write monthly figures and reports to Deputy Chief Executive
- Identify opportunities for business development
- Conduct interviews for candidates
- Representing company for Lifting contracts in meetings and communications
- Reviewing contracts, purchase orders and other associated documentation
- Establishing and improving existing processes and systems in Inspection System to increase efficiency and quality
- Trained inspectors and coordinators
- Inspection Company
SR. Lifting Engineer
SETCORE
04.2011 - 03.2017
- Company Overview: Inspection Company
- Optimised efficiency with careful planning and coordination of lift operations.
- Ensured safe operations by conducting comprehensive inspections of lifting equipment.
- Trained in international standards such as: ASME B30, ANSI A92, BS, and API
- Preparing inspection procedures for all type of Lifting Equipment
- Inspecting and performing load tests for Lifting Equipment onshore and
- Inspecting Earth-Moving-Equipment including loaders, skid steer loaders, backhoe loaders, and excavators
- Inspecting Lifting Gears and Below Hook Equipment, including wire rope slings, chain slings, web slings, hooks, and shackles
- Inspecting and performing pressure tests of oilfield equipment
- Inspecting Fusion Bonded Epoxy (FBE) Pipe coating
- Conducting safety training for operators
- Inspection Company
- Participated actively in HSE meetings contributing towards better workplace safety initiatives.
- Assured customer satisfaction through timely completion of all assigned projects involving heavy lifts.
- Conducted toolbox talks prior to commencement of every shift, ensuring full understanding among team members regarding task requirements.
- Developed effective communication channels between teams, facilitating smoother project execution in high-risk environments involving heavy-lifting activities.
- Managed lift plans according to client specifications resulting in fully compliant procedures carried out safely and efficiently.
- Enhanced operational efficiency whilst performing load calculations necessary for each lift plan development process.
- Managed and maintained inventory of lifting gear to prevent shortages during critical operations.
- Achieved maximum performance from lifting gear with regular inspection and servicing.
- Recommended suitable upgrades for ageing equipment improving overall productivity.
- Delivered projects within deadline by effective management of resources and personnel during lift operation tasks.
- Reduced operational costs by implementing cost-effective maintenance strategies for lifting equipment.
Education
Bachelor of Agricultural Sciences - Agricultural Engineering Division
University
01.2010 - 01.2011
Skills
- Operations Management
- Project Management
- Quality Management
- Team Management
- Strategic planning software
- Ethical conduct
- Interpersonal effectiveness
- Microsoft office suite proficiency
- Technical proficiency
- Influential communication
- Constructive criticism
- Diplomatic communication
- Customer relationship management systems
- Inspiring motivation
- Performance metrics evaluation
- Effective delegating
- Knowledge of regulatory standards
- Product knowledge and integration
- Supply chain management
- Project oversight
- Profit and Loss Analysis
- Product development
- Customer relationship management
- Mentoring and coaching
- Budget planning
- Staff recruitment
- KPI tracking
- Sales strategy development
- Contract negotiation and administration
- Process optimization tools
- Customer Service
Certification
- Lifting Equipment Engineers Association (LEEA)
- LEEA Foundation
- Lifting Equipment General Diploma
- Runways & Crane Structure Diploma
- NDT Certificates
- DROPS Certificate
Timeline
Country Lifting Manager
Saudi Industrial Inspection Service Company (QI)
01.2025 - Current
Lifting Equipment Department Manager
TÜV AUSTRIA
03.2018 - 12.2024
Operations Team Leader (Lifting Inspection Services)
TÜV AUSTRIA
03.2017 - 03.2018
SR. Lifting Engineer
SETCORE
04.2011 - 03.2017
Bachelor of Agricultural Sciences - Agricultural Engineering Division
University
01.2010 - 01.2011
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