Yara Alyeldin

• Coordinate with hiring managers to identify staffing needs and candidate selection criteria
• Source applicants through online platforms (LinkedIn and other professional networks).
• Managed end-to-end recruitment and hiring processes for both white-collar and blue-collar positions.
• Create job descriptions and interview questions tailored to role requirements.
• Manage the screening process, including resume review and interviewing.
• Organize and represent the company at job fairs and recruitment events to build a strong candidate pipeline
• Analyze company hiring needs to anticipate and address staffing gaps.
• Oversee recruitment, onboarding, and training of new employees, ensuring a steady pipeline of talent.
• Developed and implemented retention strategies to minimize turnover and boost employee engagement.

• Entered data, generated reports, and produced tracking documents.
• Gathered and organized materials.
• Oversaw appointment scheduling and itinerary coordination fo Drs.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Prepared agendas and took notes at meetings to archive proceedings.
• Collaborated with team member Collaborated with team members to help expand marketing channels.
• Coordinated with marketing and design teams to illustrate articles.
• Created content for online publications.
• Planned and executed events
• Identified target audiences to analyze characteristics, behavior and media habits.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Developed post-event reports to determine effectiveness of each event.
• Monitored and controlled event expenditures to meet budgets.

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• Answered customer telephone calls promptly and appropriately handled needs.
• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Resolved customer problems and complaints.

• Greeted customers with smile and provided friendly, knowledgeable service.
• Worked with other staff members to facilitate the smooth flow of operations.
• Data and information collection.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Defined problems to make decisions and moved forward to support quick resolution.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Handled customer inquiries and suggestions courteously and professionally..
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Participated in team meetings and training sessions to stay informed about service updates and changes.
• Responded to customer calls and emails to answer questions about services.