Ashraf Samir Abd Elrahman Nofal
HR Director
Cairo
Summary
Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring, and recruitment. Dedicated Director of Human Resources competent in developing widely accepted recruitment and retention strategies. Knowledgeable in new hire training and on-boarding methods. Offering successful career history comprising more than 15 years. Dedicated Director of Human Resources competent in developing widely accepted recruitment and retention strategies. Knowledgeable in new hire training and on-boarding methods. Offering successful career history comprising more than 15 years.
Overview
32
32
years of professional experience
Work History
Director of Human Resources
IHG Hotels & Resorts
04.2024 - Current
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Developed comprehensive employee training programs, resulting in a more skilled workforce.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
Director of Human Resources
Conrad Cairo Hotel & Casino
7 2021 - 04.2024
- In Charge of 1 Property 614 Guest Rooms & Sweets, 8 outlets, Convention Centre, Total number of 900 employees
- Dealt with employee grievances and implemented disciplinary procedures to drive policy adherence and improve workplace culture
- Provided advice on staff pay and bonus schemes including promotion and benefits resulting in improved streamlining of remuneration issues
- Generated reports and analyzed key performance metrics to inform decision-making processes on staffing levels and performance reviews
- Provided support and coaching on effective staff management to executive teams empowering positive decision-making practices
- Provided guidance in all grievance, dispute, and disciplinary issues, including ultimate dismissal and any appeals process
- Reviewed, developed, and maintained positive human resources practices
- Worked closely with different teams and committees to oversee the implementation of company procedures and policies.
Area Director of Human Resources
IHG Hotels Northern Gulf
01.2018 - 09.2020
- In Charge of 12 Hotels in three countries with a total number of employees of 5000+
- Leading 10 Human Resources Directors with direct reporting line
- Work as Business Partner for 10 General Managers in the region
- Conduct Monthly Talent Calls and Organizational Efficiency
- In charge of investigating the ethics Cases for the Region
- Driving the region KPO’s and ensuring alignment with company goals
- Drive the performance management system and conduct calibration sessions for end-of-year reviews
- Act as the liaison between IMEA corporate office and northern Gulf Business partners
- Drive the development of the hotel’s executive committee members and General Managers
- Winner of Best HR team (organizational efficiency) IMEA 2017 (144 properties)
- Winner of Best HR team (Learning Capabilities) IMEA 2018.
Cluster Director of Human Resources
Crowne Plaza & Holiday in Al Thuraya City-Kuwait
09.2014 - 12.2017
- In charge of 2 properties with a Total of 550 rooms
- 11 Restaurant and Conference center total number of employees 1100
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Bridge management and employee relations by addressing demands, grievances, or other issues
- Manage the recruitment and selection process
- Support current and future business needs through the development, engagement, motivation, and preservation of human capital
- Develop and monitor overall HR strategies, systems, tactics, Manual and procedures across the organization
- Nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance
- Maintain pay plan and benefits program
- Assess training needs to apply and monitor training programs
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management
- Develop and Implement Performance Management System & Compensation & Benefits Scheme & Grading Structure Skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
Director of Human Resources
Fairmont Nile City Cairo
04.2013 - 06.2014
- Assess organizational needs, develop aligned HR solutions, and implement strategies in the areas of compensation and benefits, HR administration, recruitment, training and development, colleague relations’ health, safety, and wellness
- Lead, develop and support the Human Resources team
- Overseeing the day-to-day administration of the Human Resources office, focusing on maximizing the capabilities of the team by reviewing the coordination of initiatives and activities and providing regular coaching and performance development opportunities
- Advise and assist with the interpretation and consistent application of HR policies and procedures, applicable legislation, and Egyptian Labor Law
- Ensure that Fairmont Nile City is compliant with all HR standards found in Fairmont HR Audit
- Role model Fairmont Hotels & Resorts values within the hotel and exhibit and practice professional leadership skills that are fully aligned and in support of our culture
- Counsel and coach on job-related issues, career development, performance management, and conflict resolution
- Foster and promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and fun
- Assist Department Heads and Senior Managers with the development of specific action plans to address issues and concerns identified in the annual Employee Engagement Survey.
Director of Human Resources
Dusit Thani Lake View Cairo
04.2010 - 10.2013
- Manages HR Department, ensuring compliance with all hotel policies and procedures; both local and government regulations pertaining to employment practices
- Develops and implements recruiting and screening systems and procedures in order to attract the most qualified candidates for position vacancies
- Coordinates with requisitioning departments in the recruitment of employees following established standards, policies, and procedures; assists them in the orientation, training, development, and evaluation of their personnel
- Directs supervision of Training Department and ensures all its activities are in accordance with the needs of the hotel and all training programs are smoothly executed
- Organizes, develops, coordinates, and evaluates hotel training programs
- Authorizes the salary and benefits changes, promotion and transfer, leave application and overtime, etc
- Supervises that staff coordinates in the work plan on safety and hygiene.
Human Resources Manager
Four Seasons Hotel Alexandria
01.2006 - 10.2010
- Manage the financial issues for the HR budget including benefits, labor, and salary reports, and plan cost-effective events within the HR budget guidelines
- Provide support to the annual budget process as necessary regarding employment needs and headcounts
- Maintain the HRIS including input, output & report processing, Also able to cross-train other HR individuals on program usage and capabilities
- Poses a high level of professionalism and integrity while maintaining the confidentiality of the office
- Respond properly in any hotel emergency or safety situations
- Generate list of outstanding reports concerning performance reviews and training checklists
- Prepare and submit a monthly turnover report to DHR
- Participate in the rotation of all bulletin boards materials
- Determine enrollment illegibility of transferred employees from sister hotels
- Coordinate all employee relations events regarding benefits promotions including sessions for staff to promote health and benefit changes
- Maintain friendly, cordial relations with all employees
- Attend and participate in management and employee functions as expected, representing HR & the hotel accordingly
- Organizing Mass Recruitment Days and Job Fairs
- Interviewing and screening new candidates
- Work permits and governmental documents for locals and expatriates
- Employee relations programs (employee of the month, honesty awards, manager of the future, and manager of the quarter
- Also outings and employees parties
- Salary, employee opinion, and manager opinion surveys
- Involved in training sessions for employees (progressive discipline and HR Role, Interviewing Skill.
Chief of Immigrations
Alexandria International Airport
08.2004 - 06.2006
Investigations team leader
Immigrations Department, Hurghada International Airport
01.2003 - 08.2004
Deputy Station Commander
United Nations Mission In Bosnia Herzegovina
08.2001 - 12.2002
- Zenica Station.
Station Commander
United Nations Mission In Bosnia Herzegovina
08.2001 - 12.2002
- Zenica station.
Regional Chief of Human Right
United Nations Mission In Bosnia Herzegovina
08.2001 - 12.2002
Deputy Chief of Investigation
United Nations Mission In Bosnia Herzegovina
05.1997 - 05.1998
- Brcko Region HQ.
Chief of Human Rights
United Nations Mission In Bosnia Herzegovina
05.1997 - 05.1998
- Brcko Region HQ.
Chief of operations central security forces
Alexandria HQ
08.1994 - 05.1997
Chief of Training central security
Alexandria HQ
10.1992 - 08.1994
Education
Licentiate of Law -
Ein Shams (Police Academy) University
Diploma of Police science - undefined
Police Academy
High school diploma - undefined
Victory College school Alexandria
HR Diploma (PHRM) - undefined
American University in Cairo
Skills
Leadership Coaching
Accomplishments
- Awarded as a Best HR Leader IMEA Learning Capability 2018 IHG
- Awarded Best HR Leader IMEA organizational efficiency 2017 IHG
- Shortlisted HR person of the Year by Hotelier Middle East Magazine 2017
- Organizing the performance management and calibration event for the Northern Gulf Region, Kuwait 2018, Oman 2019 & Bahrain 2020
- Leading the HR Analytics dashboard in cooperation with IHG Dubai corporate office for MEA
- Leading the IHG Ethics portal within the Northern Gulf and assigned to investigate cases in other Regions, KSA, Egypt & Africa
- Leading the Human Rights Agenda in the Northern Gulf Region in cooperation with the ILO in Qatar
- Achieving 4 years in raw the score above 85% employee engagement survey
Personal Information
- Place of Birth: Alexandria
- Date of Birth: 08/02/70
- Marital Status: Married with 3 daughters
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Director of Human Resources
IHG Hotels & Resorts
04.2024 - Current
Area Director of Human Resources
IHG Hotels Northern Gulf
01.2018 - 09.2020
Cluster Director of Human Resources
Crowne Plaza & Holiday in Al Thuraya City-Kuwait
09.2014 - 12.2017
Director of Human Resources
Fairmont Nile City Cairo
04.2013 - 06.2014
Director of Human Resources
Dusit Thani Lake View Cairo
04.2010 - 10.2013
Human Resources Manager
Four Seasons Hotel Alexandria
01.2006 - 10.2010
Chief of Immigrations
Alexandria International Airport
08.2004 - 06.2006
Investigations team leader
Immigrations Department, Hurghada International Airport
01.2003 - 08.2004
Deputy Station Commander
United Nations Mission In Bosnia Herzegovina
08.2001 - 12.2002
Station Commander
United Nations Mission In Bosnia Herzegovina
08.2001 - 12.2002
Regional Chief of Human Right
United Nations Mission In Bosnia Herzegovina
08.2001 - 12.2002
Deputy Chief of Investigation
United Nations Mission In Bosnia Herzegovina
05.1997 - 05.1998
Chief of Human Rights
United Nations Mission In Bosnia Herzegovina
05.1997 - 05.1998
Chief of operations central security forces
Alexandria HQ
08.1994 - 05.1997
Chief of Training central security
Alexandria HQ
10.1992 - 08.1994
Director of Human Resources
Conrad Cairo Hotel & Casino
7 2021 - 04.2024
Licentiate of Law -
Ein Shams (Police Academy) University
Diploma of Police science - undefined
Police Academy
High school diploma - undefined
Victory College school Alexandria
HR Diploma (PHRM) - undefined
American University in Cairo
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