Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Human Resources Manager
Bnsights
New Cairo, Cairo Governorate
10.2022 - Current
Talent Acquisition & Recruitment:
Led the full-cycle recruitment process: crafted job descriptions, posted ads, sourced candidates, screened resumes, conducted interviews, and managed the final selection and onboarding of top-tier talent.
Implemented innovative recruitment strategies by utilizing platforms like LinkedIn, job boards, social media, and recruitment agencies, enhancing candidate reach and quality.
Reduced time-to-hire by 20% by optimizing workflows, refining interview processes, and improving the overall candidate experience.
Partnered with department heads to understand hiring needs, ensuring every hire contributes to the company's growth and strategic objectives.
Employee Onboarding & Development:
Designed and implemented a comprehensive onboarding program, ensuring new hires are effectively integrated into the company culture and productive within their first 30 days.
Developed individualized career development plans by assessing skill gaps and arranging targeted training to advance employee growth and career trajectories.
Regularly conducted training sessions and workshops on leadership, communication, and technical skills, improving employee engagement and overall performance.
Mentored employees in personal development, resulting in enhanced job satisfaction and improved retention rates.
Performance Management:
Introduced a structured performance management system, setting clear KPIs and conducting quarterly reviews to ensure individual and team performance aligns with business objectives.
Worked closely with department managers to manage performance improvement plans for underperforming employees, achieving a 30% improvement in overall performance across teams.
Played a key role in facilitating annual appraisals and 360-degree feedback sessions, ensuring a fair, transparent, and developmental process across the organization.
Employee Relations & Engagement:
Acted as the primary point of contact for employee relations, resolving workplace conflicts, handling grievances, and fostering an inclusive and supportive work environment.
Developed and launched employee engagement initiatives such as satisfaction surveys, team-building activities, and recognition programs, which resulted in a 15% reduction in turnover.
Spearheaded diversity, equity, and inclusion (DEI) initiatives, ensuring the recruitment, retention, and promotion strategies reflected the company's values on DEI.
HR Policy Development & Compliance:
Developed, reviewed, and updated HR policies and procedures, ensuring they aligned with business goals and complied with local labor laws and industry regulations.
Conducted regular HR audits to ensure legal compliance and alignment with internal policies, minimizing potential risks.
Managed employee benefits programs, including health insurance, retirement plans, and wellness perks, improving employee satisfaction with comprehensive and competitive packages.
Payroll & Compensation:
Managed end-to-end payroll processing, ensuring accurate and timely compensation for all employees while maintaining strict confidentiality.
Led compensation benchmarking studies, aligning the company's salary structures with industry standards and ensuring competitive positioning in the market.
Resolved payroll discrepancies and employee compensation inquiries in a timely and transparent manner, strengthening trust between HR and employees.
People Strategy & Workforce Planning:
Partnered with senior leadership to design and implement long-term HR strategies that aligned with the company's business goals and projected growth.
Managed workforce planning, including headcount forecasting, departmental restructuring, and ensuring the optimal allocation of talent across the organization.
Produced regular HR analytics reports (turnover rates, employee performance metrics, and headcount analysis) to provide data-driven insights for leadership decision-making.
Company Culture & Employer Branding:
Led company culture initiatives that reinforced core values and promoted a collaborative, innovative work environment.
Spearheaded employer branding efforts by participating in career fairs, crafting engaging content for social media, and positioning the company as a top employer in the tech industry.
Introduced well-being programs like mental health resources, wellness days, and flexible working arrangements, fostering a healthy work-life balance.
Human Resources Manager
Gulf United Consultant
Giza, Giza
04.2021 - 09.2022
Strategic HR Development:
Developed and implemented all HR strategies for the company's startup in Egypt, including policy creation, hiring and resignation flow charts, and organizational charts.
Created key HR documents such as contracts, databases, social and medical insurance forms, interview evaluation forms, meeting assessment forms, exit interview forms, vacation policies, and a variety of HR letters (e.g., experience letters, warning letters).
Performance Management:
Developed and updated job descriptions through thorough job analysis to accurately reflect critical job duties.
Managed performance improvement plans for employees with unsatisfactory performance, providing the necessary support for improvement.
Maintained and enhanced employee benefits programs, including compensation, medical insurance, and other personnel packages.
Manpower Planning:
Developed and managed the company's manpower plan, ensuring alignment with the approved headcount budget.
Monitored departmental transfers to ensure they were within budget constraints.
Talent Acquisition:
Managed job advertisements internally and externally, aligned with job descriptions and the manpower plan.
Conducted interviews, assessed candidates, checked references, and provided feedback based on pre-established selection criteria.
Coordinated interviews with technical managers and monitored the technical interview results.
Assisted in preparing job offer materials and monitored new hires' performance during the probation period, ensuring alignment with expectations.
Prepared logistics for new hires, including setting up workstations, laptops, and emails.
Conducted employee orientation/induction programs for smooth integration into the company.
Payroll Management:
Managed payroll operations, ensuring timely and accurate payroll processing, including exception payments and manual data entries.prepared periodic payroll and HR reports.
Devised hiring and recruitment policies for 50-employee company.
Senior HR Executive
Raafat Miller Consulting
01.2020 - 04.2021
Full-Cycle Recruitment & Onboarding: Managed recruitment, interviews, contract preparation, and onboarding while ensuring compliance with diversity and selection procedures.
Termination & Compliance: Oversaw termination processes, including removing resigned employees from social insurance, and prepared annual Social Insurance Certificate for legal compliance.
HR Policy & Legal Compliance: Provided guidance on HR policies and ensured company procedures were up-to-date with employment laws.
Cost & Budget Management: Managed HR costs and ensured adherence to budgets without compromising recruitment quality.
Work Permits & Immigration: Handled immigration paperwork for work permits, ensuring compliance with labor laws.
HR Support: Addressed daily HR inquiries, providing timely support to employees and managers.
Human Resources Executive
Raafat Miller Consulting
Giza, Giza
10.2017 - 12.2019
Employer Consultation & Recruitment: Collaborated with employers to identify staffing needs and align them with organizational goals.
Interview & Selection: Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Hiring & Onboarding: Informed applicants about job details, facilitated hiring, and conducted orientations to integrate new employees into the organization.
HR Documentation & Record Keeping: Processed and maintained documentation related to recruitment, appraisals, and employee status, while updating job descriptions and employment records.
Employee Relations: Addressed employee queries and concerns, providing prompt solutions across departments.