Summary
Work History
Education
Skills
Languages
Timeline
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Asmaa Idris

Asmaa Idris

Cairo,C

Summary

Dynamic Administration Officer with a proven track record at El-salam El-gdeda General Contracting, excelling in office management and customer relations. Expert in Microsoft Office Suite, I enhanced team productivity through streamlined workflows and effective communication. Committed to fostering a collaborative environment, I trained staff and implemented digital tools for improved efficiency.

Administrative professional with proven history in managing office operations and enhancing team productivity. Effective in coordinating schedules, overseeing communication channels, and improving office workflows. Known for strong interpersonal skills and adaptability to changing demands, ensuring consistent results.

Experienced with administrative support, office management, and coordination of daily operations. Utilizes strong communication and organizational skills to maintain efficient workflows and support team objectives. Knowledge of office software, scheduling, and problem-solving to ensure smooth office operations.

Work History

Charity Society

Smile Kids Center
2015 - 2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Public Relations Specialist

Sahara Company
2017 - 2018
  • Developed and executed strategic communication plans to enhance brand visibility.
  • Coordinated media outreach initiatives, resulting in increased press coverage.
  • Crafted compelling press releases and articles for various platforms.
  • Monitored media coverage and analyzed public sentiment regarding campaigns.
  • Managed social media accounts, increasing engagement through targeted content strategies.

Administration Contracting and Supplies Company

Al-Hurriya Contracting and Supplies Company
2018 - 2018
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Sales Team Leader

Medipharm Medical Supplies and Body Support Company
2018 - 2019
  • Led sales team to exceed quarterly targets through strategic planning and performance monitoring.
  • Developed training programs that enhanced product knowledge and improved team performance metrics.
  • Implemented CRM tools to streamline customer interactions and enhance lead management processes.
  • Analyzed market trends to identify new business opportunities and inform sales strategies.
  • Fostered collaboration among cross-functional teams to ensure alignment on product launches and promotions.
  • Mentored junior sales staff, providing guidance on best practices and career development.
  • Conducted regular performance reviews, delivering constructive feedback to optimize individual contributions.
  • Streamlined reporting processes that improved accuracy of sales forecasts and inventory management.

Administration Assistant

El-shoala for Fire Extinguishers
2019 - 2020
  • Managed scheduling and coordination of appointments for maintenance and inspections.
  • Assisted in inventory management, tracking supplies and ensuring readiness for emergency response.
  • Developed and maintained filing systems to enhance document retrieval efficiency.
  • Provided administrative support to senior staff, facilitating communication between departments.
  • Streamlined office procedures, improving workflow and reducing turnaround times on requests.
  • Trained new staff on operational processes and best practices for safety compliance.
  • Collaborated with vendors to procure necessary materials while maintaining budget constraints.

Administration and Coordinator

Fam Flow Supplies Company
2020 - 2022
  • Coordinated logistics and supply chain operations to enhance efficiency and streamline processes.
  • Developed and implemented training programs for new staff, improving onboarding effectiveness.
  • Managed inventory systems, ensuring accurate tracking of stock levels and timely replenishment.
  • Collaborated with cross-functional teams to identify operational improvements and best practices.
  • Oversaw scheduling of shipments, optimizing delivery timelines and reducing delays.
  • Analyzed performance metrics to drive continuous improvement initiatives within the department.
  • Facilitated communication between suppliers and internal departments to resolve issues promptly.
  • Led project initiatives aimed at enhancing customer satisfaction through improved service delivery.
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
  • Conducted comprehensive market research to inform strategic planning.
  • Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
  • Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.

Administration Officer and Coordinator and Moderat

El-salam El-gdeda General Contracting
2022 - 2025
  • Coordinated administrative tasks to ensure efficient office operations and communication flow.
  • Managed scheduling and logistics for meetings, enhancing team collaboration and productivity.
  • Oversaw document management systems, ensuring accurate record-keeping and compliance with regulations.
  • Developed and implemented office procedures, leading to streamlined operations and improved efficiency.
  • Trained new staff on administrative processes, fostering a knowledgeable and capable team environment.
  • Monitored inventory levels of office supplies, optimizing procurement processes to reduce costs.
  • Assisted in preparing reports and presentations, contributing to informed decision-making for management teams.
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Implemented digital tools for task management, increasing transparency and accountability across departments.
  • Created, prepared, and delivered reports to various departments.
  • Managed complex scheduling tasks, ensuring that deadlines were met consistently.
  • Processed purchase orders, service contracts and financial reports.
  • Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
  • Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.

Education

Speech/Language Therapist And Skills Development‎

Faculty of Education Ain-Shams University
Cairo, Egypt
06-2016

Social Worker/Psychology

The Higher Institute of Social Work in Cairo
Cairo, Egypt
03-2015

Skills

  • Administrative support

  • Office management

  • Customer relations

  • Payroll and budgeting

  • Meeting support

  • Workflow planning

  • Microsoft word and Excel and PowerPoint

Languages

English

Timeline

Charity Society

Smile Kids Center
2015 - 2017

Public Relations Specialist

Sahara Company
2017 - 2018

Administration Contracting and Supplies Company

Al-Hurriya Contracting and Supplies Company
2018 - 2018

Sales Team Leader

Medipharm Medical Supplies and Body Support Company
2018 - 2019

Administration Assistant

El-shoala for Fire Extinguishers
2019 - 2020

Administration and Coordinator

Fam Flow Supplies Company
2020 - 2022

Administration Officer and Coordinator and Moderat

El-salam El-gdeda General Contracting
2022 - 2025

Speech/Language Therapist And Skills Development‎

Faculty of Education Ain-Shams University

Social Worker/Psychology

The Higher Institute of Social Work in Cairo

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Asmaa Idris