Seasoned Operations Manager and talented leader with 19 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes..I am a high caliber individual with gravitas and a proven track record of successful through methodical and diligent work. As an operations and projects manager , Ensuring maximum ROI has always been a key focus of mine. In past roles, I have had the freedom to develop skill set and drive company growth with a strong customer focus and a key talent for communicating with and eliciting metrics-driven results from my teams. As a natural relationship builder, I’m equipped with the vision and purpose to adapt to organizational change. I’m flexible and able to adapt positively to any challenges that arise, I’m also comfortable at making difficult decisions and taking ownership of key issues.
KEY SKILLS AND COMPETENCIES Project Management attributes:
Identifying client’s key requirements
Experience of working with sponsors
Experience of working with stakeholders
Experience of working with solution providers
Creating effective teams
Creating informed teams
Creating highly motivated teams
Comprehensive understanding of project management methodologies
Negotiation Skills
Problem Solving
Supervisory Skills
Interviewing Skills
Stress Management
Business Ethics & Etiquette
Coaching & Mentoring
Team Building
Performance Management
Operations management
Customer service
Problem-solving
Performance monitoring
Management
Inventory management
Business planning
Client relationships
Financial management
Strategic planning