Aya Afifi
Bank Teller
6 October City
Summary
Dynamic Universal Teller with a proven track record at United Bank of Egypt, excelling in cash handling and cross-selling bank products. Recognized for maintaining confidentiality and delivering exceptional customer service, while effectively managing multiple transactions. A goal-oriented professional committed to enhancing customer satisfaction and driving sales growth.
Overview
9
9
years of professional experience
Work History
Universal Teller
United Bank of Egypt
2017.01 - Current
A Universal Teller is a bank employee who handles a wide range of customer transactions and services, both in-person and potentially remotely, while also identifying sales opportunities and promoting bank products. They are responsible for processing financial transactions, such as deposits, withdrawals, and loan payments, as well as assisting customers with account inquiries and other banking needs. Universal Tellers also play a key role in customer service by providing information about bank products and services, and referring customers to appropriate specialists when needed.
Education
Bachelor of Accounting - Accounting
Cairo University
Giza 2001.04 -
Skills
Cash handling proficiency
Financial transactions accuracy
Cross-selling products
Goal-oriented mindset
Account maintenance
Transaction processing
Confidentiality and discretion
Stress tolerance
Cheerful
Positive
Teamwork
Data entry
Problem-solving abilities
Time management
Honest and dependable
Multitasking
Timeline
Universal Teller
United Bank of Egypt
2017.01 - Current
Bachelor of Accounting - Accounting
Cairo University
2001.04 -