Beuti (January 2020 – May 2022 )
Monshaat ( June 2022 – present )
- Interacted with software application developers and customer service teams to clarify design specifications, test requirements and address defect resolutions.
- Improved product usability by creating feature enhancement requests and performing systems analysis on existing products.
- Troubleshot with end-users and development teams to reproduce, investigate and debug software.
- Used TFS to report, track and monitor defects.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.