Aya Ameen

The Senior Protection Assistant normally reports to a more senior Protection colleague. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff. The Senior Protection Assistant provides quality, timely and effective protection support to persons of concern (PoC) and identifies opportunities to mainstream protection methodologies and safeguards in operational responses. S/he contributes to designing a comprehensive protection strategy and may liaise externally with local authorities and partners on protection issues as guided by the supervisor. The Senior Protection Assistant also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.

Perform clear and accurate screenings, intake interviews, and incident report forms.

• Respond to inquiries coming through the helpline.

• Handle a caseload of approximately 20 clients using the survivor centre-approach.

• Establish an action plan, setting achievable goals in partnership with the client; establish agreed time scales for each action; carry out the identified actions within the agreed time frame.

• Facilitate client's own advocacy efforts, and advocate with partner organizations on a case by case basis and/or accompany the clients to other services when appropriate.

1- Assist client survivor of SGBV in emergency cases.

2- Respond to emergency helpline and provide assistance/information for survivors of SGBV. 3- Ensure that all documents submitted on behalf of a client are valid

4- Whenever needed accompany clients to service providers.

5- Connect survivors with needed and available community resources. Establish contacts with local communities to support survivor in relocation and/or livelihood opportunities ( whenever possible)

6- Assist in the financial settlement requests Conduct early and ongoing registration for new comers.