Aya Mohamed
Business Development Specialist
Alexandria
Summary
Developed key strategic skills in fast-paced business environment, with focus on market analysis and client relationship management. Excelled in identifying growth opportunities and implementing effective strategies to drive business expansion. Seeking to transition into new field, leveraging these transferable skills to create impactful results.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Business Development Specialist
Ulta-tel
01.2025 - 07.2025
- Made almost 200-300 cold calls a day , booking 2-3 appointments a week with 75-80% show up ratio fullfilling the monthly target
- Reviewed and analyzed the data to ensure accuracy and consistency.
- Prepared reports and presentations to communicate findings to the team.
- Identified new business opportunities.
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Spearheaded cross-functional teams towards achieving common goals, ensuring alignment of objectives across departments.
- Cultivated a culture of continuous improvement by encouraging feedback from team members and implementing changes based on constructive criticism.
- Used Pipedrive to handle the current portfolio and prospective leads.
- Optimized sales funnel management, increasing conversion rates and improving overall customer acquisition strategies.
Local pharmacist
El Gherawy pharmacy
01.2023 - 05.2024
- Company Overview: Alexandria
- Reviewed prescriptions to ensure accuracy and suitability for the patient.
- Dispensed medications and counseled patients on their use.
- Provided drug information to the customer and answered any queries.
- Advised on the selection of over-the-counter medications.
- Monitored patients' health and their use of medications.
- Managed medication supplies and stock levels.
- Ensured the pharmacy was clean and organized.
Medical translator
Teleperformance
06.2023 - 09.2023
- Company Overview: Alexandria
- Provided accurate translations of medical advice and information given by the healthcare professionals.
- Ensured translations adhered to medical terminology and standards.
- Assisted in translating medical documents and patient records.
- Worked as part of a team to ensure translations were completed on time.
- Provided translations for patients in a hospital setting as specifically requested.
- Ensured translations were delivered on time.
Customer service agent
Vodafone UK
07.2022 - 03.2023
- Company Overview: Smouha, Alexandria
- Maintained a positive, empathetic, and professional attitude toward customers at all times.
- Responded promptly to customer inquiries.
- Communicated with customers through various channels.
- Acknowledged and resolved customer complaints.
- Processed orders and requests.
- Kept records of customer interactions, transactions, comments, and complaints.
- Provided feedback on the efficiency of the customer service process.
Education
Pharmacy degree - Pharmaceutical Medicine
Alexandria University
09.2019 - 08.2024
Skills
Active listening
Innovative problem solving
Well-organized
Relationship management
Client acquisition
Key account management
Lead development
References
- Ph. Mohamed Geriani 01098036064
- Smar, Abdelhakim, Executive Manager, 01050008269
Accomplishments
- Achieved 80% show up ratio for booked appointments through effectively listening to prospects , analyzing and tailoring my product and pricing to their needs.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Business Development Specialist
Ulta-tel
01.2025 - 07.2025
Medical translator
Teleperformance
06.2023 - 09.2023
Local pharmacist
El Gherawy pharmacy
01.2023 - 05.2024
Customer service agent
Vodafone UK
07.2022 - 03.2023
Pharmacy degree - Pharmaceutical Medicine
Alexandria University
09.2019 - 08.2024