Aya Adel Mohamed

Monitored and managed user-generated content across social media platforms to ensure compliance with community guidelines.
Responded to comments, messages, and inquiries in a timely and professional manner.
Handled customer complaints and escalated issues to the appropriate department when necessary.
Removed inappropriate content and applied moderation policies consistently.
Engaged with the online community to maintain a positive and respectful environment.
Reported trends, issues, and user feedback to the social media and marketing teams.

Promoted and sold educational courses and training programs to prospective students.
Identified customer needs and recommended suitable courses to meet their goals.
Built strong relationships with clients through effective communication and follow-ups.
Achieved and exceeded monthly sales targets.
Collaborated with the marketing team to implement promotional strategies and campaigns.
Provided accurate course information and assisted clients in the enrollment process.

Promoted and sold educational courses and training programs to prospective students.
Identified customer needs and recommended suitable courses to meet their goals.
Built strong relationships with clients through effective communication and follow-ups.
Achieved and exceeded monthly sales targets.
Collaborated with the marketing team to implement promotional strategies and campaigns.
Provided accurate course information and assisted clients in the enrollment process.