Aya Allah Sobhy Abdeltawab
Cairo,Egypt
Summary
Dynamic professional with a strong background in innovative thinking and leadership excellence. Proficient in customer relationship management software, management information systems, and office management. Demonstrated expertise in contract negotiation, KPI and goal management, and delivering director presentations. Adept at fostering customer relations and driving organisational success through strategic initiatives.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work history
Administration manager
HIVAC
Cairo, Egypt
2017.08 - Current
- Ensured compliance with regulatory standards by conducting regular audits of administrative processes.
- Streamlined departmental operations by implementing efficient administrative procedures.
- Administered payroll functions whilst maintaining complete confidentiality of sensitive information.
- Devised strategic business plans, driving growth and competitiveness within the market sector.
Sales representative
MM Group
Cairo, Egypt
2010.02 - 2016.01
- Pioneered innovative sales strategies for increased market penetration.
- Regularly updated professional knowledge through workshops and seminars for enhanced performance.
- Fostered strong customer relationships through exceptional service.
- Enhanced brand visibility by participating in trade shows and conferences.
HR administrator
Compi Egypt
Cairo, Cairo Governorate
2009.01 - 2009.12
- Assisted in the development of company policies to ensure legal compliance.
- Managed complex staffing schedules, ensuring optimal workforce allocation.
- Facilitated open communication channels for employees, enhancing overall satisfaction.
- Assisted in performance appraisal processes, supporting fair evaluations and promotions.
Education
Bachelor of Science - Information System
Al-Madina Institute
Cairo, Cairo Governorate 2006.09 - 2010.05
Skills
- Innovative thinking
- Customer relationship management software
- Management information system
- Leadership excellence
- Customer relations
- Office management
- Contract negotiation
- KPI and goal management
- Director presentations
Languages
Arabic
Fluent
English
Advanced
Timeline
Administration manager
HIVAC
2017.08 - Current
Sales representative
MM Group
2010.02 - 2016.01
HR administrator
Compi Egypt
2009.01 - 2009.12
Bachelor of Science - Information System
Al-Madina Institute
2006.09 - 2010.05