Aya Alhmoud
Sales Executive
Cairo
Summary
Customer Service Representative with over 3 years of experience in a call center setting, including sales, tech support, and customer care. Familiar with major customer care software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the role in your company.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Real Estate Sales Executive
Skyline BPO Solutions
10.2024 - 02.2025
- Optimized listing visibility on popular real estate websites through strategic keyword use and high-quality photography, generating increased interest from prospective buyers.
- Boosted team productivity through effective delegation of tasks and ongoing encouragement of collaboration among colleagues.
- Generated leads for sales and rental properties through cold calls and referrals.
Sales Travel Advisor
Flairstech | FlightHub
10.2022 - 06.2024
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
- Conducted thorough research on destinations and accommodations to provide accurate information to travelers.
Sales Travel Advisor
Dynnino Egypt
Cairo, Cairo Governorate
01.2022 - 09.2022
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Booked transportation using booking engines and Sabre GDS, made hotel reservations and collected payments to optimize trip planning.
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
Sales Loan Officer
ARB call facilities
04.2020 - 12.2021
- Customer care agent and sales representative assisting customers to finish the loan process by doing verification with their financial institution and their employer, and providing them the loan amount and explain the payback on it with showing the benefits we offer to close the deal
- Submitted loan applications to underwriter for verification and recommendations.
Sales Representative
ITALK solution
07.2017 - 06.2019
- Contacting US seniors over 65 years old convincing them to buy body braces [back-shoulder-knee] with coverage of their insurance
Education
Bachelor's Degree - Language And Translation
October University
05.2001 -
Skills
Property management
Property valuation
Seller representation
Closing deals
Negotiation expertise
Multitasking
Customer satisfaction
Verbal and written communication
Pricing strategy
Timeline
Real Estate Sales Executive
Skyline BPO Solutions
10.2024 - 02.2025
Sales Travel Advisor
Flairstech | FlightHub
10.2022 - 06.2024
Sales Travel Advisor
Dynnino Egypt
01.2022 - 09.2022
Sales Loan Officer
ARB call facilities
04.2020 - 12.2021
Sales Representative
ITALK solution
07.2017 - 06.2019
Bachelor's Degree - Language And Translation
October University
05.2001 -
Similar Profiles
Scott YoungScott Young
Director at Skyline Roofing SolutionsDirector at Skyline Roofing Solutions
Miranda CookMiranda Cook
Network Operations Center Technician at Skyline Technology SolutionsNetwork Operations Center Technician at Skyline Technology Solutions
Ashlay SoodAshlay Sood
Team Lead (Swiggy Email) at 31 Parallel IT & BPO SolutionsTeam Lead (Swiggy Email) at 31 Parallel IT & BPO Solutions