Ayman Abd Elrazik
HR Specialist
Cairo
Summary
Human Resources Professional with strong expertise in supporting one of the leading companies in supplying equipment and systems for fuel stations and generator fueling solutions in the Egyptian market. Skilled in talent acquisition, employee relations, performance management, and HR operations , With business objectives, Adept at fostering a positive workplace culture, ensuring compliance with labor laws, and driving initiatives that enhance employee engagement and organizational growth.
Overview
11
11
years of professional experience
2
2
Certifications
2
2
Languages
Work History
HR Specialist
Ideal Agencies Company
01.2020 - Current
- Manage the recruitment process including job postings, screening, and onboarding.
- Maintain and update employee records and HR databases.
- Support payroll preparation by providing accurate employee data.
- Handle social insurance, medical insurance, and related employee benefits.
- Monitor employee attendance, leaves, and ensure compliance with company policies.
- Assist in developing and implementing HR policies and procedures.
- Support performance management processes (KPIs, appraisals, feedback sessions).
- Address employee relations issues, grievances, and provide guidance to staff.
- Prepare HR reports and analysis for management.
- Coordinate and support training and development programs.
Receptionist
Alfa Lab
01.2018 - 01.2020
- Receive and welcome patients and visitors in a professional manner.
- Answer phone calls and schedule appointments.
- Accurately register patient information and handle payments and receipts.
- Provide basic information about lab services and tests.
- Coordinate with medical insurance companies to obtain approvals.
- Maintain cleanliness and organization of the reception area.
- Coordinate with medical and administrative staff and handle minor complaints.
Sales Representative
Industrial Investments
01.2017 - 01.2018
- Promote and sell company products to shops and customers through daily visits.
- Achieve sales targets and ensure proper product display.
- Build and maintain strong customer relationships, attract new clients.
- Handle collections and provide regular market reports
Assistant Manager
McDonald's - Egypt
01.2015 - 01.2017
- Supporting the manager in daily operations and overall business management.
- Supervising staff, assigning tasks, and ensuring high performance standards.
- Assisting in developing and implementing business strategies and policies.
- Monitoring workflow, productivity, and adherence to company procedures.
- Handling customer inquiries, complains, and ensuring customer satisfaction.
- Assisting in recruiting, training, and evaluating employees.
- Preparing reports, budgets, and performance analyses for management review.
- Ensuring compliance with company regulations, safety, and quality standards.
- Managing inventory, resources, and coordinating with suppliers when needed.
- Acting as a decision-maker in the manager’s absence to maintain smooth operations.
Marketing
ABC Company For Commercial Shop Appliances
01.2015 - 2015
- Promoting the company’s products and increasing sales through field visits.
- Attracting new customers and maintaining existing ones.
- Achieving monthly sales targets.
- Preparing regular reports on the market and competitors.
Education
Faculty of Law -
AIN SHAMS University
Cairo, Egypt01.2013
Skills
- Proactive & communicative- Cross-department coordination- Policy explanation- Emotional intelligence- Empathy & relationships- Conflict resolution
undefinedCertification
Professional Diploma in Human Resource Management (PERSONNEL & PAYROLL). EBS Elegant.
Timeline
HR Specialist
Ideal Agencies Company
01.2020 - Current
Receptionist
Alfa Lab
01.2018 - 01.2020
Sales Representative
Industrial Investments
01.2017 - 01.2018
Assistant Manager
McDonald's - Egypt
01.2015 - 01.2017
Marketing
ABC Company For Commercial Shop Appliances
01.2015 - 2015
Faculty of Law -
AIN SHAMS University
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