Microsoft Licensing
AYMAN ZAHER
Sales Manager
Cairo
Summary
Over 15 years of expertise in selling Microsoft products through Microsoft LSP Partners across different programs.
• Currently, I am a sales manager. I help people transform their lives to a better world through technology and collaboration. As an expert in cloud technology Management, I bring the latest technology trends and innovative solutions to help business leaders create better business outcomes. My Sales style is focused on building long-term relationships that deliver business value and innovation. As technology evolves and new business models emerge, it is crucial to leverage new technologies to meet the rapidly changing needs of today's society
Overview
14
14
years of professional experience
5
5
years of post-secondary education
9
9
Certifications
2
2
Languages
Work History
Sales Manager
Information Technology of Egypt Corporation - ITE Corp
Cairo
01.2021 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Responsible for the overall Microsoft relationship, including strategic planning, revenue, and marketing growth targets and all operations necessary to profitably retain, grow, and service Partner's customers.
- Strong knowledge about the Microsoft Enterprise Agreement life cycle.
- Strong knowledge about the Microsoft Cloud Solution Provider (O365 & Azure).
- Maintain a strong relationship with Microsoft different departments with a special emphasis on the Enterprise dep. And the Partners Group division.
- Responsible for maintaining and keeping active Microsoft Partners-related programs and portals, such as:
a. explore.ms
b. eAgreement
c. Partner Quote POET
d. Microsoft Channel Incentive Program (CHIP).
e. MOET
f. Microsoft Partner Network (MPN).
g. Microsoft Software Assurance benefits.
h. Microsoft Voucher Validation Redemption (VVR).
i. Azure Enterprise portal. - Act as the subject matter expert on the above Microsoft programs, processes and systems, and related incentive programs; educate sales and management on maximizing the utilization of such programs.
- Work with the Operations team to ensure the partner is prepared to respond to an audit and maximize its annual renewals and True-Ups.
- Maintain all appropriate certifications and authorizations to ensure that the Company's goals are met.
- Develops concepts and plans to grow related Microsoft business areas that are a strategic focus for the Company.
- Serves as an escalation point for operational issues that must be resolved to avoid a negative impact on the business or the relationship (Including the usage of the CLT system).
- For Enterprise Agreement "EA" customers, become fully aware of the activation process of SA Benefits and how to guide the customer to access their Agreements or Licenses through VLSC
Partner Commercial Executive (P-CE)
Information & Communication Technology WLL - ICT Qatar
Doha
05.2017 - 12.2020
- Designing and selling “right licensing” solutions and deliver world class customer licensing proposals.
- Conducting end to end execution of licensing deals
- Contributing to territory and account planning.
- Providing volume licensing expertise for the Microsoft account teams, customers and within partner organization.
- Insights on customers’ existing licensing position, white space analysis and customers’ deployment and project status.
- Putting licensing proposal together by matching customer requirements with Microsoft program rules.
- Managing customer discussions and negotiations.
- Closing and executing licensing deals.
- Engage with the Microsoft Sales team to identify new and upsell opportunities and lead new, mid-term and renewal licensing opportunities, escalating to Microsoft where appropriate.
Senior Account Manager
Information & Communication Technology WLL - ICT Qatar
Doha
04.2015 - 05.2017
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Analyzed key competitors to respond to competitive threats.
- Worked with customers to develop strategic business and account plans.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Microsoft Relationship Manager
Information Technology of Egypt Corporation ITE Corp
Cairo
01.2013 - 04.2015
- Responsible for the overall Microsoft relationship, including strategic planning, revenue, and marketing growth targets and all operations necessary to profitably retain, grow, and service Partner's customers.
- Strong knowledge about the Microsoft Enterprise Agreement life cycle.
- Maintain a strong relationship with Microsoft different departments with a special emphasis on the Enterprise dep. And the Partners Group division.
- Act as the counter-part of the Microsoft Partner Account Manager.
- Responsible for maintaining and keeping active Microsoft Partners-related programs and portals, such as:
a. explore.ms
b. eAgreement
c. Partner Quote POET
d. Microsoft Channel Incentive Program (CHIP).
e. MOET
f. Microsoft Partner Network (MPN).
g. Partner Sales Exchange (PSX) Microsoft Partner Connect
h. Microsoft Software Assurance benefits.
i. Microsoft Voucher Validation Redemption (VVR)
j. Azure Enterprise portal.
Account Manager
Information Technology of Egypt Corporation ITE Corp
Cairo
10.2008 - 12.2012
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Education
BBA - Accounting And Business Management
Faculty Of Business - Ain Shams University
Cairo, Egypt 01.2001 - 01.2005
Scholarship - Specialized Training Scholarship – IBM Web Develop
Ministry of Communications &Information Technology
Cairo 01.2007 - 12.2007
Skills
Effective Communications & Human Relations (Dale Carnegie)
How to Jump-Start Your Selling Career (Dale Carnegie)
Successful Public Speaking (Presentation Skills) (Dale Carnegie)
High-Performance Teams (Team Work) (Dale Carnegie)
World Class Customer Service (Dale Carnegie)
Problem Solving & Decision Making (Dale Carnegie)
The Planning Process (Basic Project Management Skills) (Dale Carnegie)
Business Correspondence and Report Writing(Berlitz)
Marketing and Advertising (Basic Marketing) (Berlitz)
How to Talk to Customers (American Chamber)
Business development and planning
Solution selling
Operations
Software
Citrix Licensing
Certification
Microsoft® Certified Technology Specialist: Volume Licensing Specialist, Small and Medium Organizations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Sales Manager
Information Technology of Egypt Corporation - ITE Corp
01.2021 - Current
Partner Commercial Executive (P-CE)
Information & Communication Technology WLL - ICT Qatar
05.2017 - 12.2020
Microsoft® Certified Solutions Expert: Productivity Charter Member
09-2016
Microsoft Specialist: Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations
08-2016
Senior Account Manager
Information & Communication Technology WLL - ICT Qatar
04.2015 - 05.2017
Microsoft® Certified Solutions Expert: Messaging
12-2014
Microsoft Certified Professional
11-2014
Microsoft® Certified Solutions Associate: Office 365
11-2014
Microsoft® Certified Solutions Expert: Communication
11-2014
Microsoft Relationship Manager
Information Technology of Egypt Corporation ITE Corp
01.2013 - 04.2015
Microsoft® Certified Technology Specialist: Volume Licensing Specialist, Small and Medium Organizations
05-2009
Microsoft® Certified Technology Specialist: Volume Licensing Specialist, Large Organizations
05-2009
Account Manager
Information Technology of Egypt Corporation ITE Corp
10.2008 - 12.2012
Scholarship - Specialized Training Scholarship – IBM Web Develop
Ministry of Communications &Information Technology
01.2007 - 12.2007
BBA - Accounting And Business Management
Faculty Of Business - Ain Shams University
01.2001 - 01.2005