Summary
Work History
Education
Skills
Personal Information
Military Status
References
Timeline
Generic
Bahaa ELden Khamis

Bahaa ELden Khamis

Summary

Exceeding 7years working in Departmanger& Sales Industry makes me more Professional & Talented. A high level of commitment to exceptional customer service in Sales, a positive energy to the workplace. Specializes in exceeding guest expectations, utilizing facility resources to enhance the guest experience and maintaining contact with regular guests

Work History

Departmanger

H&M
  • Ability to suspend an employee with discretion and approval from Store Manager or District Manager if only manager on duty
  • Serve as second interviewer and note taker for staff interviews
  • Act as a management witness, on behalf of H&M, in employee discussions as needed
  • Perform all store routines, including the opening and closing of the store; follows all company practices and procedures; work with timekeeping and scheduling system and controls and complete reductions
  • Maximize sales through commercial focus and take action to obtain highest level of profitability for the store
  • Assist the management team in the day-to-day supervision of staff by directing and overseeing workflow within the store
  • Assist the management team with the training and developing of Sales Advisors
  • Ensure that all employee issues are immediately brought to the attention of management team
  • Analyse the need for visual merchandising by looking through the details of each product that the company sells

Supervisor

H&M
  • Greet and direct customers
  • Provide accurate information (e.g
  • Product features, pricing and after-sales services)
  • Answer customers' questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Manage returns of merchandise
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services
  • Greet and welcome customers as they arrive at the store and inquire into their clothes buying interests
  • Lead customers through the store to their desired fashion labels and provide them with information on sizes and cloth types
  • Provide support in fitting rooms, by providing customers with feedback, and handing them different sizes
  • Operate cash registers to process cash and credit card payments, and tender change and receipts
  • Handle returns and exchanges according to specified policies of the company

Men's Store Manager

H&M

Supervisor

H&M

Education

Bachelor -

Higher Institute of qualitative

Skills

  • Guest experiences
  • Team work building
  • Helping the company on boosting the revenue
  • Sales
  • Handling guest complains

Personal Information

  • Date of Birth: 28-09-1995
  • Nationality: Egyptian

Military Status

Postponement of the Army

References

References are available upon request.

Timeline

Bachelor -

Higher Institute of qualitative

Departmanger

H&M

Supervisor

H&M

Men's Store Manager

H&M

Supervisor

H&M
Bahaa ELden Khamis