Coffee
Badr Sullayman
Sales And Marketing Associate
Cairo
Summary
Proven Account Manager with a track record of enhancing client satisfaction and retention at Project X, adept in sales development and customer service. Leveraged strong relationship-building skills and customer needs assessment to exceed sales targets. Expertise in product sales, achieving consistent client loyalty through exceptional service and strategic upselling.
Overview
5
5
years of professional experience
1
1
Certification
3
3
Languages
Work History
Sales Associate
Project X
06.2022 - 02.2025
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Account Manager
Project X
06.2022 - 02.2025
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Salesperson
Movin
04.2020 - 07.2021
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Worked as Salesperson in a real estate agency handling and managing direct meetings and cold calls
Education
BBA - Marketing
British University in Egypt
Cairo, Egypt 04.2001 -
Diploma - Digital Marketing For Professionals
German University in Cairo
Cairo 04.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Building strong relationships with customers
Interests
Cars
Learning
Certification
Dale Carnegie self development and leadership skills
Timeline
Sales Associate
Project X
06.2022 - 02.2025
Account Manager
Project X
06.2022 - 02.2025
Salesperson
Movin
04.2020 - 07.2021
BBA - Marketing
British University in Egypt
04.2001 -
Diploma - Digital Marketing For Professionals
German University in Cairo
04.2001 -
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