Basel Seoud
Automotive Engineer
Cairo
Summary
Hard-working, fast learning engineer who is very ambitious and full of thrive. Creative-driven to break out of the average circle, and have an impact in the automotive industry.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Automotive Sales Consultant
Porsche Centre Egypt
09.2023 - Current
- Achieved high levels of customer satisfaction through constant positive interactions prior and during sales process, and consistent follow-ups post-sale to address any questions or concerns.
- Built customer loyalty and retention by delivering excellent experiences to the best of my ability.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to grow passion and build dreams.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects, putting my car engineering background to use to the fullest.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options.
Porsche Pro Specialist Intern
Porsche Centre Kattameya
05.2023 - 08.2023
- Effectively communicated technical information to clients, translating complex technical jargon into easily-accessible explanations to ensure clear understanding of individual car customization
- Cultivating persuasive presenting skills into building customer relationships
- Market Research: Conducted thorough market research to identify trends, competitor offerings, and customer preferences, allowing me to address competition accordingly, providing valuable insights that informed sales strategies and product positioning
- Engaging with customers, understanding their needs, and effectively presenting tailored vehicle/option solutions
- Assisted in increase in monthly sales by leveraging product knowledge and adeptly addressing customer inquiries.
Workshop Engineer Intern
Porsche Centre Abu Rawash
2 2023 - 5 2023
- Collaborated with engineers to diagnose and troubleshoot complex mechanical issues, honing problem-solving abilities and teamwork skills in a dynamic environment
- Technical Skill Development: Acquired practical skills in performing maintenance tasks, conducting vehicle inspections, and utilizing specialized tools and equipment, enhancing my understanding of automotive engineering principles and preparing for a future career in the automotive industry
- Workshop Organization: Played an active role in maintaining the workshop's efficiency by organizing timetables and workspaces, contributing to smooth workflow and a good working environment.
Education
Bachelor of Science in Engineering - Automotive Mechatronics
German International University
Egypt 01.2019 - 04.2023
Hochschule Für Technik Und Wirtschaft Berlin
Germany 01.2021 - 04.2022
German International University Berlin
Germany 01.2021 - 04.2022
IGCSE Diploma - undefined
Manaret El Maadi
Maadi, Cairo 01.2016 - 04.2019
Skills
Aplomb
undefinedWebsites
Additional Information
Cars have always been my passion since the age of 3. As I got older, I started to learn more, via self-study, lots of TV and YouTube videos. Then later on during my bachelor's degree journey, I was able to apply and make great use of my knowledge and increase it. No matter the circumstances, I will pour my heart and soul into growing this passion.
Timeline
Automotive Sales Consultant
Porsche Centre Egypt
09.2023 - Current
Porsche Pro Specialist Intern
Porsche Centre Kattameya
05.2023 - 08.2023
Hochschule Für Technik Und Wirtschaft Berlin
01.2021 - 04.2022
German International University Berlin
01.2021 - 04.2022
Bachelor of Science in Engineering - Automotive Mechatronics
German International University
01.2019 - 04.2023
IGCSE Diploma - undefined
Manaret El Maadi
01.2016 - 04.2019
Workshop Engineer Intern
Porsche Centre Abu Rawash
2 2023 - 5 2023
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