Basem Otefy
Dr
Cairo,C
Summary
Accomplished Product Specialist at Amoun Pharmaceuticals, leveraging skills in Market Analysis and Relationship Building to enhance product performance and customer satisfaction. Spearheaded innovative strategies, achieving significant sales growth. Excelled in team leadership, fostering collaboration and driving business development through strategic selling and client consultations. Competent Product Specialist with more than 3 years of experience working in customer service. Skilled in demonstrations, data collection and training program. Proficient in brand positioning strategies and sales team building. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
Work History
Product Specialist
Amoun Pharmaceuticals
07.2021 - Current
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Assisted with demonstrations for many product of compony drugs to showcase functionality.
- Enhanced product performance by conducting thorough market research and competitor analysis.
- Developed innovative product strategies for increased sales and customer satisfaction.
- Trained and provided coaching to 10 junior team members.
- Worked closely with marketing teams to design eye-catching promotional materials that drove consumer interest in products.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
Terretory Manager
Amoun Pharmaceuticals
07.2012 - 07.2021
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
Senior Medical Representative
Amoun Pharmaceuticals
07.2006 - 07.2012
- Participated in regional conferences, representing the company professionally and staying informed on industry trends.
- Coordinated with cross-functional teams to ensure seamless implementation of new products and services within assigned territory.
Medical Representative
Amoun Pharmaceuticals
07.2001 - 07.2006
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
Pharmacist
Private Pharmcy
05.2000 - 07.2001
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Increased market share by identifying new opportunities through comprehensive competitor analysis
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Education
Bachelor - Pharmaceutical Sciences
Cairo University
Cairo, Egypt 01.1993 - 01.1999
Skills
Market Analysis
Additional Information
willing to join your institute as an interpreter using my experience in the medical field dealing with the medical service providers and my skills in customer care and providing the patient services
Timeline
Product Specialist
Amoun Pharmaceuticals
07.2021 - Current
Terretory Manager
Amoun Pharmaceuticals
07.2012 - 07.2021
Senior Medical Representative
Amoun Pharmaceuticals
07.2006 - 07.2012
Medical Representative
Amoun Pharmaceuticals
07.2001 - 07.2006
Pharmacist
Private Pharmcy
05.2000 - 07.2001
Bachelor - Pharmaceutical Sciences
Cairo University
01.1993 - 01.1999
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