Basem Raouf
Senior shipping specialist
KEBAA CITY,cairo
Summary
Reliable Senior Shipping Specialist with exceptional recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Senior Shipping Specialist
Manufacturing Commercial Vehicles
08.2022 - Current
- Reduced customer complaints related to shipping by implementing quality control checks prior to dispatch.
- Collaborated with carriers to negotiate competitive rates, resulting in significant cost savings on freight expenses.
- Implemented a comprehensive tracking system for all shipments, ensuring real-time visibility and accurate delivery estimates.
- Established strong relationships with clients by providing exceptional support in addressing shipment-related inquiries or concerns.
- Streamlined order processing workflows, enabling faster turnaround times from order placement to dispatch.
- Developed standard operating procedures for the shipping department, ensuring consistency in execution across team members.
- Spearheaded initiatives that led to reduced transit times for domestic shipments through carrier partnerships and optimized routing strategies.
- Coordinated closely with sales teams to align shipping capacities with customer requirements during peak seasons.
- Fostered a culture of continuous improvement within the department by encouraging open discussions regarding operational challenges and potential solutions.
- Facilitated seamless communication between warehouse staff, carriers, and client representatives to resolve any discrepancies in a timely manner.
- Championed sustainability efforts within the department by implementing eco-friendly practices such as recycling packaging materials and using energy-efficient equipment.
- Played a key role in the successful integration of new software systems for inventory management and order processing, leading to increased visibility and control over the entire supply chain.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Logistics Executive
Tiffany Cargo Systems
10.2020 - 07.2022
- Reduced overall supply chain costs by negotiating better contracts with suppliers and carriers.
- Established strong relationships with carriers and vendors to ensure on-time deliveries and reduce the risk of supply chain disruptions.
- Coordinated international shipments, navigating complex customs requirements and ensuring compliance with import regulations.
- Mentored junior team members, fostering a culture of continuous learning within the organization''s logistics department.
- Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
- Achieved and exceeded revenue goals and KPIs.
- Researched ideal shipping techniques, routing and carriers to obtain most cost-effective pricing.
- Supervised logistics functions and operations.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
Import Operations Specialist
Gloabl Cargo Systems
05.2017 - 09.2020
- Handled air shipments (Import)
- Handled sea (FCL - LCL) shipments (Import)
- Operational duties to include coordination with shippers, truckers, shipping lines for the Import of shipments
- Complete process of shipment includes arranging for pick-up or inland transportation, booking, document preparation (bill of lading, invoicing, certificate of origin and export declaration) forwarding, follow-up with tracking and tracing to final destination and data quality requirement
- Perform a variety of duties as outlined in Sea freight supporting the organization's import activities
- Calculates rates and price conversions
- Converts and verifies shipment weight and volume
- Communicates by e-mail, telephone with foreign operations and local customers
- Arranges transportation by truck and vessel and ensures timely delivery of shipments and prompt and accurate documentation and invoicing
- Succeeded to book hundreds of shipments through following up the progress step by step
- Approached new clients regularly which resulted in more market penetration
- Issued insurance policies to clients
- Training and coaching junior staff.
Education
Law Enforcement
Ain Shams University
Egypt09.2010
High School Diploma -
Tabari El Hegazi
Egypt09.2006
Skills
- Ability to work alone and within a team
- Ability to work under pressure
- Strong communications skills
- Hard worker and self-motivated personality
- Eager to learn and self-develop
- Microsoft Office Proficiency
- Logistics Management
- Carrier Negotiation
- Problem Solving
Languages
Excellent command of both written and spoken English and Arabic
Professional Working
Arabic
Native or Bilingual
English
Professional Working
Place Of Birth
Cairo, Egypt
Activities
Seeking to be a key player in a proactive team in a reputable organization where I can improve and demonstrate my skills, abilities and experience to reach higher positions and satisfy my ambition
Personal Information
- Date of Birth: 05/01/1989
- Nationality: Egyptian
- Marital Status: Single
Timeline
Senior Shipping Specialist
Manufacturing Commercial Vehicles
08.2022 - Current
Logistics Executive
Tiffany Cargo Systems
10.2020 - 07.2022
Import Operations Specialist
Gloabl Cargo Systems
05.2017 - 09.2020
Law Enforcement
Ain Shams University
High School Diploma -
Tabari El Hegazi
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