BASSANT AYMAN YOUSSEF
Director of the office, Customer Service, Secretary and Data Entry
Cairo,C
Summary
Accomplished Director of the Office at Brand Import and Export, I leveraged project management and team leadership to enhance project efficiency and foster a high-performance culture, achieving notable increases in team morale and retention. Expert in operations management and business development, my tenure at Zenco Company notably boosted sales revenue through strategic initiatives and exceptional customer relationship management.
Overview
6
6
years of professional experience
Work History
Director of the Office
Brand Import and Export
03.2020 - 07.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Sales Manager and Data Entry
Zenco Company for Import and Export
02.2018 - 01.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Bachelor's Degree in Tourism And Hotels - Tourism Field
Future Academy
Heliopolis, Egypt 04.2001 -
Skills
Project Management
Operations Management
Team Management
People Management
Project Coordination
Business Development
Strategies and goals
Program Management
Additional Information
Word and Excel
CRM
Microsoft word
sporting, reading and swimming
They are my hobbies that I like to continue daily
Timeline
Director of the Office
Brand Import and Export
03.2020 - 07.2024
Sales Manager and Data Entry
Zenco Company for Import and Export
02.2018 - 01.2020
Bachelor's Degree in Tourism And Hotels - Tourism Field
Future Academy
04.2001 -
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