Bassem Nassar
13 Farek Ali Amer Nasr City
Summary
Dynamic Sales Operations Specialist with a proven track record at EGAST, excelling in sales data analysis and customer relationship management. Successfully identified process gaps, driving market share growth through targeted strategies. Adept at contract negotiation and fostering client relationships, consistently delivering impactful results in competitive environments.
Overview
6
6
years of professional experience
Work History
Sales Operations Specialist
EGAST
Alexandria
11.2023 - Current
- Identified process gaps within the organization's sales operations structure and developed solutions for improvement.
- Analyzed sales data to identify trends and opportunities for growth.
- Implemented strategies for increasing market share by targeting specific segments or customers.
- Collaborated with marketing team to create effective promotional materials.
- Collaborated with other departments to develop strategies for improving customer experience.
- Monitored industry trends to identify new opportunities for growth in sales.
- Used Point of Sale register system to complete transactions.
- Managed daily operations, client relations and IT.
- Delegated work to staff, setting priorities and goals.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
Senior Inside Sales and Marketing Representative
FRESH-ROOTS INTERNATIONAL
Nasr City
12.2022 - 11.2023
- Developed and implemented successful sales strategies to increase market share.
- Researched potential prospects through online databases, directories, websites.
- Maintained relationships with current clients by providing ongoing customer service support.
- Conducted customer surveys to identify business opportunities in the marketplace.
- Reviewed sales data from previous periods to determine areas of opportunity for improvement.
- Analyzed competitor activities and identified opportunities for improvement in marketing efforts.
- Developed lead generation campaigns using email marketing techniques.
- Negotiated contracts with suppliers and vendors to ensure competitive pricing.
- Identified new markets for existing products through analysis of customer needs and trends.
- Negotiated prices, terms of sale and service agreement to close transactions.
Property Sales Consultant
Momentum real-estate
Heliopolis
07.2020 - 12.2021
- Prepared detailed written reports outlining findings from site visits and market research.
- Advised clients on the best areas in which to purchase or sell properties based on current market conditions.
- Responded promptly to customer inquiries regarding property availability or features.
- Analyzed financial documents such as income statements and balance sheets prior to closing deals.
- Negotiated contracts with buyers, sellers, landlords, tenants, and other stakeholders in the real estate industry.
- Attended networking events to build professional contacts in the real estate industry.
- Developed relationships with local businesses to create referral networks for properties available for sale.
Sales Representative
Asma Group
Nasr CIty
06.2019 - 06.2020
- Generated new sales leads through cold calling and networking activities.
- Identified opportunities for cross-selling additional products and services.
- Analyzed customer feedback to improve products and services.
- Developed and maintained relationships with customers to ensure repeat business.
Education
TOURISM AND HOTELS
Future Academy
04-2019
Skills
- Sales data analysis
- Market research
- Customer relationship management
- Lead generation
- Contract negotiation
- Sales forecasting
References
References available upon request.
Timeline
Sales Operations Specialist
EGAST
11.2023 - Current
Senior Inside Sales and Marketing Representative
FRESH-ROOTS INTERNATIONAL
12.2022 - 11.2023
Property Sales Consultant
Momentum real-estate
07.2020 - 12.2021
Sales Representative
Asma Group
06.2019 - 06.2020
TOURISM AND HOTELS
Future Academy
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