As an ABAP Business Process Consultant at SAP, I develop needed skills, learn and apply my SAP skills and my knowledge of SAP S/4HANA to design, develop, and implement solutions that optimize business processes and enhance user experience. I also leverage my problem solving and presentation skills to communicate effectively with clients and stakeholders, and to deliver high-quality results. I have been working at SAP since August 2023, after completing a nine-month intensive training program at the Information Technology Institute (ITI), where I learned the latest technologies and methodologies in the SAP field. Before joining ITI, I worked as a Customer Service Representative at UX Centers, where I gained valuable experience in handling customer inquiries, complaints, and feedback. I graduated from Alexandria University with a Bachelor's degree in Management Information Systems in June 2022, where I developed a strong foundation in data analysis, system design, and project management. I am passionate about learning new skills, enhancing my expertise, and contributing to the success of SAP and its clients.