Bishoy Mikhail

• Collaborated with cross-functional teams to deliver successful product implementations.
• Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
• Organized product demonstrations and trial installations of equipment to promote products.
• Assisted customers in troubleshooting product issues and provided timely technical support.
• Presented technical presentations to clients to explain product features and benefits.
• Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
• Created product training plans centered on customer success and satisfaction.
• Utilized creative problem-solving skills to overcome technical challenges in the sales process.
• Wrote detailed technical documentation for company products.
• Configured and modified product systems to meet customer-specific needs.
• Delivered technical presentations matching audience level of expertise to explain products and services to customers.
• Worked with customers and engineering team to determine equipment needs and system requirements.
• Helped team implement successful sales strategies for complex engineering projects.
• Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
• Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
• Developed and implemented product marketing plans to reach target customers.
• Responded to specific customer requests, including RFP responses and industry-specific solutions.

• Graduation GPA 3.2 ( Very Good )
• Graduation Project GPA 4.0 ( Excellence )
• Graduation Project Autonomous Robotic Vehicle Using ROS
• Member of Mechatronics Club, I-Club

IGCSE program with a Math AL as a major