Bishoy Refaat Khalifa
New Cairo,C
Summary
Strategic Principal BI Developer and former Business Application Lead, possessing over 12 years of expertise in Information Technology and Software Business Support. Accomplished leader steering both business and technical dimensions of BI initiatives, excelling in converting intricate stakeholder requirements into effective technical architectures. Specialist in crafting high-level project designs and delivering sophisticated visualization solutions utilizing Tableau, Qlik Sense, QlikView, and Looker Studio. Subject Matter Expert with extensive knowledge in data warehousing, ETL processes, and leading cross-functional teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Principal BI Developer
Valeo
Cairo
08.2023 - Current
- Lead the team in both business and technical aspects, overseeing the end-to-end delivery of BI solutions from requirement gathering to final integration.
- Architect and manage data warehouse environments, including the design and optimization of extraction, transformation, and load (ETL) processes.
- Collaborated with cross-functional teams to gather reporting requirements.
- Translate complex business needs into detailed technical specifications, and lead high-level design phases for projects.
- Designed and implemented dashboards for data visualization and analysis.
- Developed data models to support business intelligence initiatives.
BI Engineering Lead
Vezeeta
Cairo
11.2020 - 08.2023
- Coordinated cross-functional teams to align on project goals and milestones.
- Designed and implemented dashboards using Tableau to provide interactive visualizations of business data.
- Assisted in developing custom scripts or programs when needed in order to automate certain tasks.
- Optimized existing SQL queries for better performance when running against large datasets.
- Created technical documentation for BI solutions and processes.
- Trained end users on BI tools and best practices for data usage.
Technical Lead Business Application Engineer
Mondia Group
Cairo
06.2018 - 11.2020
- Analyzed data to identify trends and insights for business decision-making.
- Conducted data quality assessments to ensure accuracy and reliability of reports.
- Evaluated new technologies to enhance business intelligence capabilities within the organization.
- Acting as a Technical Account Manager for the new accounts
- Using Kafka queues to monitor and manage all callback notifications sent to our partners.
- Managing all billing transactions and subscription flow through the billing gateway database (MySQL).
- Responsible for troubleshooting SOAP, REST requests, and responses through the 'KIBANA Logger'.
Technical Lead Business Application Engineer
FlairsTech
Egypt
05.2017 - 06.2018
- Resolves complex technology-related issues, and is able to provide in-depth evaluation and analysis of problems, and offer logical solutions.
- Develops and delivers learning/training opportunities to support existing and new technologies. Conducts new-hire orientation.
Sr. Infrastructure & Implementation Engineer
Winsoft
09.2015 - 04.2017
- Monitor and maintain the computer systems and networks of the organization. install and configure computer systems, printers, telephones, diagnose hardware/software faults and solve technical problems.
- Administrate (EMC Documentum, All Microsoft platform, Cloud servers, VMware servers, Microsoft office 365, SharePoint, Workflow and project server.
Sr. Application Support
Dubai Department of Economic Development
Dubai
04.2016 - 09.2016
- Analysis and classification for all trouble tickets received.
- Implement the SLA, and set the severity of tickets.
- Implement CRM as a ticketing system.
- Build and lead a support team.
- Follow up and report issues to the second level until closure.
HCM Application Consultant
HITS Solutions
01.2014 - 08.2015
- Diagnose and resolve technical software issues, and advise 'HITS' users on appropriate action.
- Train new customers' users through presentations on how to use 'HITS,' and the current customers on the newly purchased modules.
- Accomplished Projects:
- Baker Hughes, Egypt, and Africa (SAP Integration with Hits HCM)
- Giza Systems.
- National Automotive Co. (NATCO)
- Mercedes (Daimler).
- Egyptian International Motor (EIM)
Technical support engineering in the field of I-care & business solution
Vodafone Egypt
06.2012 - 08.2013
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Bachelor's degree - Information system, Operations Research & Decision Support
Cairo University
Cairo01.2011
High school -
Saint Fatima Language School
CairoSkills
- Data visualization and reporting
- Database management systems
- SQL and NoSQL databases
- Cloud computing services
- Business intelligence tools (Qlik, Tableau)
- Data modeling and ETL
- Dashboard design and optimization
- Operating systems fundamentals
- Computer networking principles
- Object-oriented analysis and design
- Team collaboration and leadership
- Adaptability to diverse environments
- Self-motivated learning
- Agile methodologies
Certification
- Leadership workshop, ISLC & Emerging Markets Leadership Center at AUC, 2012, Dr. Tommy Weir.
- CCNA (R&S) new version, Attendance Certificate.
- Nintex Workflow Admin & Pro Certified.
- MCSE Server Infrastructure, Self-study.
References
References available on request
Personal Information
- Date of Birth: 03/26/91
- Gender: Male
- Marital Status: Married
Graduation Project
Tourist Navigator, an application that allows users to search for the best offers through a wide database connected with tourism companies, and also provides customers with all the information that they need to know about the culture of the desired country, team leader, got the second position in the Business Idea Competition (BIC)
Languages
English
Advanced (C1)
C1
Arabic
Native
Native
Timeline
Principal BI Developer
Valeo
08.2023 - Current
BI Engineering Lead
Vezeeta
11.2020 - 08.2023
Technical Lead Business Application Engineer
Mondia Group
06.2018 - 11.2020
Technical Lead Business Application Engineer
FlairsTech
05.2017 - 06.2018
Sr. Application Support
Dubai Department of Economic Development
04.2016 - 09.2016
Sr. Infrastructure & Implementation Engineer
Winsoft
09.2015 - 04.2017
HCM Application Consultant
HITS Solutions
01.2014 - 08.2015
Technical support engineering in the field of I-care & business solution
Vodafone Egypt
06.2012 - 08.2013
Bachelor's degree - Information system, Operations Research & Decision Support
Cairo University
High school -
Saint Fatima Language School