Customer-oriented General Manager with more than 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
34
34
years of professional experience
2
2
Languages
Work History
General Manager
Pleiade Mamaia
Constanta Romania
01.2013 - 01.2022
General Manager Hotel Hawaii
Mamaia
Management of the hotel unit, as well as of the public catering units.
Respecting the income-expense budget, performance, maintaining the standard within the hotel chain, monitoring and controlling the quality of services, accounting activities, human resources, commercial.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget implementations, employee evaluations, and contract details.
General Manager
Majestic Jupiter*** Hotel
01.2005 - 01.2010
Management of the hotel unit, as well as of the public catering units.
Respecting the income-expense budget, performance, maintaining the standard within the hotel chain, monitoring and controlling the quality of services, accounting activities, human resources, commercial.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
General Manager
Victoria Hotel Complex ***Mamaia
Constanta Romania
01.2004 - 01.2005
Invigorating the hotel and catering activity both in the summer and off-season.
Achieving the highest profit recorded by this unit ever
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget implementations, employee evaluations, and contract details.
General Manager
JUPITER S.A.Resort
Constanta Romania
09.2002 - 01.2004
General management including performance, development strategy, expansion, monitoring and direct participation in investment works, contracting, human resources, performance in the hotel and catering units.
Managed budget implementations, employee evaluations, and contract details.
Formulated policies and procedures to streamline operations.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Providing services of any kind, as well as products necessary for the proper functioning of hotel and public catering units, organization, control and planning
Developed suppliers data base and make strategic plans to encourage business growth
Increased market share 50% by improving responsiveness and timeliness to customer needs.
Researched market to identify potential customers, increasing customer accounts 50%.
Strengthened team and organization by recruiting and hiring qualified employees.
Negotiated contracts and product prices by collaborating with vendors and developers.
Built relationships with clients to establish new contracts.
Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
Technical Director
Perla-Majestic S.A.Mamaia
Constanta Romania
01.1998 - 02.2000
Technical management of the Perla Hotel, Majestic Hotel, Select Hotel in Mamaia,Romania, scheduling, carrying out and maintaining repair, maintenance, modernization, equipment works.
Increasing the degree of comfort, adapting to customer requirements
Evaluated emerging technologies for potential integration into existing systems or future projects.
Developed suggestions for technical process improvements to optimize resources.
Managed implementation of new technological improvements resulting in increased efficiency.
Technical Manager
VEGA SHIPPING CO.
Constanta Romania, Romania
04.1993 - 06.1998
Management of a shipping company that owns 6 large tonnage ships with cargo routes spread all over the globe, consisting of programming, tracking, strategy, organization, control, commercial, human resources, relations with authorities.
Development of the company that was ranked 2nd in the top of maritime shipping companies in Romania
Evaluated emerging technologies for potential integration into existing systems or future projects.
Developed suggestions for technical process improvements to optimize resources.
Managed implementation of new technological improvements resulting in increased efficiency.
Led successful efforts to obtain necessary certifications, demonstrating compliance with industry regulations and best practices.
Mentored junior engineers, fostering professional growth and enhancing team capabilities.
Presented budget and business planning proposals to senior leadership, advocating for junior personnel needs and segment-wide business goals.
Championed continuous improvement initiatives, identifying areas for process optimization across multiple departments.
Oversaw testing of equipment and components to check for defects.
Optimized team performance by establishing clear communication channels and fostering a collaborative work environment.
Collaborated with leadership staff to determine appropriate budgets.
Technical Manager
PONTICA SHIPPING CO.
Constanta Romania
05.1993 - 09.1994
Technical management of maritime ships and auxiliary ships, organization, control of the activities of the sailing personnel, scheduling and tracking of repairs
Increasing profit through good tracking and operation of ships
Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
Developed suggestions for technical process improvements to optimize resources.
Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
Developed technical strategies to align with business objectives, driving growth and innovation within the organization.
Shipping Engineer
Navrom Constanta
Constanta Romania
09.1987 - 04.1993
Operation, maintenance, repairs, engines and naval installations.
I have sailed on many types of ships with a variety of machinery, installations and naval equipment.
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Education
Certified Manager - Tourism
Ministry of Tourism Romania
Constanta ,Romania
03.2005
Training for Quality Management Systems - Certified Auditor for Quality Management Systems
Ferriby Marine London
London
10.2002
Electromechanical engineer - commercial section
Marine Institute "Mircea Cel Batrin"
Constanta ,Romania
02.1987
Hotel Manger - Hotel Management
Tourism Management
Constanta ,Romania
08.2005
Skills
Operations management
Customer relationship management
Team leadership
Project management
Timeline
General Manager
Pleiade Mamaia
01.2013 - 01.2022
General Manager
Majestic Jupiter*** Hotel
01.2005 - 01.2010
General Manager
Victoria Hotel Complex ***Mamaia
01.2004 - 01.2005
General Manager
JUPITER S.A.Resort
09.2002 - 01.2004
Commercial Manager
Perla-Majestic S.A.Mamaia
04.2000 - 09.2002
Technical Director
Perla-Majestic S.A.Mamaia
01.1998 - 02.2000
Technical Manager
PONTICA SHIPPING CO.
05.1993 - 09.1994
Technical Manager
VEGA SHIPPING CO.
04.1993 - 06.1998
Shipping Engineer
Navrom Constanta
09.1987 - 04.1993
Hotel Manger - Hotel Management
Tourism Management
Certified Manager - Tourism
Ministry of Tourism Romania
Training for Quality Management Systems - Certified Auditor for Quality Management Systems