Summary
Overview
Work History
Education
Skills
Certification
References
Additional Information
Timeline

Christina Iskander Alfonse

Nasr City

Summary

Dedicated Administrative Assistant and Office Manager with 10+ years of experience and a Bachelor degree in Business studies. Self-motivated with good communication skills and a team player with an ability to prioritize tasks and meet deadlines. The objective is to obtain a challenging position in a reputed organization offering an opportunity for personal growth and career development.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Office Manager and PA to the MD

DAL Food / A DAL Group Company Limited
Khartoum
10.2011 - Current

- Managing, organizing and running the general office administrative tasks including maintaining confidential files, records and databases and ensuring information is organized and readily available when needed.

- Receiving incoming calls, and providing assistance or redirecting inquires as necessary.

- Maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, evaluating new office products, placing and expediting orders.

- Arranging all administrative and logistical formalities in terms of organizing business trips (internal and external) for the office personnel including hotel reservations, tickets issuance , issuance/ renewal of visas, licenses, travel arrangements and other similar documents as well as assisting in logistical issues at the airport in coordination with the company’s PR staff..

- Supports the on-boarding process for new employees, ensuring they have the necessary information and equipments to start their roles smoothly.

- Maintains office petty cash and processes invoices, expense and payment reports.

- Prepares office budget by ensuring it is properly administered, monitored and controlled.

- Drafting and formulating correspondences, letters, documents and reports, as required, on general administrative or specialized tasks.

- Fully manages the MD's schedule by scheduling and organizing invitations to meetings with vendors, clients, senior level employees and distributing meeting agendas.

- Provides logistical and administrative support to the MD, and handles all his local and international travel arrangements.

- Serves as a point of contact between the MD and other Departments’ Managers and senior staff.

- Organizing programs and logistics related to high level and VIP visits to the MD.

- Any other assigned administrative and management tasks as assigned by the MD.

Supply Chain Administrator

Mobile Telecommunications Network (MTN)
Khartoum
11.2008 - 10.2011

- Responsible for processing RFQs and Orders through the Supply Chain process to meet customer requirements.

- Works within multi-functional, product group focused, global supply chain teams actively participating to ensure they fulfill their roles/projects in compliance with Customer/Business requirements, policies and procedures.

- Responsible for actively participating in the development of supply chain processes.

- Responsible for the use of standard communication media to ensure customers are well informed of the order statuses.

- Responsible for prioritization of demand as a part of the Supply Chain team.

- Perform Contract Review on Purchase Orders received.

- Communicate with Customers throughout the life of the Order.

- Maintain data.

- Perform back up functions as required to maintain Supply Chain team continuity.

- Provide the Corporate Sales department with kits and Sims Stock in order to sell them.

- Receive payment statements and contracts from Corporate Sales Department.

- Forward Corporate Sales Cash statements to the finance department.

- Forward Corporate Sales contracts to the Customer care for activation.

- Follow up the SIMs activation procedure.

- Responsible of issuance of free lines and the company's new staff lines.

- Issues retail sales in both TABS & IFS Systems (Payment systems).

- Responsible of Sales store1 inventory.

- Place orders with Warehouse to provide company's products for sales store 1.

- Place orders for all regional CSPs and Warehouses.

- Monitor all regional Warehouses' SIMs and vouchers stock.

- Issue daily, weekly and monthly reports (Daily retail sales, Sales Store1 transactions, Regional transactions, free lines and staff lines reports)

- Perform Ad-Hoc duties as directed by management.

Technical Division Assistant

Mobile Telecommunications Network (MTN)
Khartoum
10.2005 - 10.2008

- Draft and respond to correspondences and e-mails.

- Maintain strictly confidential files & records.

- Follow up on Purchase Orders process.

- Update MRF (Material Requisition Form) pending files.

- Develop professional looking presentations, spreadsheets, charts & reports.

- Check and prepare the division expense reports.

- Organize internal & external division meetings.

- Collect and input data/documents into specialized systems.

- Assist in developing and following up the implementation of the Training plan of the division.

- Make the necessary logistical arrangements for the training courses to be conducted for the division's staff inside and outside the company.

- Cooperate and coordinate with other departments to enhance the flow of information.

- Respond to and direct internal and external requests for information and assistance.

- Handle all the division administrative duties.

Perform specific duties and special projects as required.

Education

Bachelor Degree Honors - Business Administration

Ahfad University For Women, Khartoum, Sudan
04.2005

High School Diploma -

Sisters’ School Senior School , Khartoum, Sudan
04.1999

Skills

    Taking initiative

    Team-oriented

    Progress-focused

    Good communication skills

    Ability to adapt and learn fast

    Organized and attention to details

Certification

2022 Certified Administration and Office Management Professional Course Dubai, UAE.

2014 Prince 2 Foundation and Practitioner Course – LAD Management Consultancy Khartoum, Sudan.

2009 Telecommunications A to Z Course – Al Salam Rotana Hotel Khartoum, Sudan.

2008 Office Management Training Course – Etisalat Academy Khartoum, Sudan.

2007 Business English Training Course – Global Training Group (GTG) Overseas for Education Institute Khartoum, Sudan.

References

Ihab Daoud Abdellatif / Managing Director / DAL Food Company Khartoum Sudan / + 249 912300257

Abu Obeida Galal / Supply Chain Manager / Mobile Telecommunications Network (MTN)  Khartoum, Sudan / +249 922903403

Additional Information

Christina Iskander Alfonse

Date of Birth: 7th January 1982

Nationality: Sudanese

Marital Status: Married

Address: 74 Makram Ebeid, Nasr City, Cairo

Mobile: +20 1113197111 / Whatsapp: +249 912339784

Email: tina.alfonse@gmail.com / tinaalex83@icloud.com


Timeline

Office Manager and PA to the MD - DAL Food / A DAL Group Company Limited
10.2011 - Current
Supply Chain Administrator - Mobile Telecommunications Network (MTN)
11.2008 - 10.2011
Technical Division Assistant - Mobile Telecommunications Network (MTN)
10.2005 - 10.2008
Ahfad University For Women - Bachelor Degree Honors, Business Administration
Sisters’ School Senior School - High School Diploma,

2022 Certified Administration and Office Management Professional Course Dubai, UAE.

2014 Prince 2 Foundation and Practitioner Course – LAD Management Consultancy Khartoum, Sudan.

2009 Telecommunications A to Z Course – Al Salam Rotana Hotel Khartoum, Sudan.

2008 Office Management Training Course – Etisalat Academy Khartoum, Sudan.

2007 Business English Training Course – Global Training Group (GTG) Overseas for Education Institute Khartoum, Sudan.

Christina Iskander Alfonse