Claude Magdy Mounir Gouda
Heliopolis
Summary
Accomplished HR professional with extensive expertise in talent acquisition, people management, and strategic thinking. Demonstrates exceptional skills in Microsoft Excel applications, effective communication, and cultural competency. Proven track record in HR and recruitment, staff onboarding, and employee engagement. Adept at managing employee relations policies and conducting employee satisfaction surveys to enhance workplace culture. Career goal: to leverage HR expertise to drive organisational success and foster a positive work environment.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
People and Organization Development Coordinator
Al Ahram Beverages Company - Heineken Egypt
10.2021 - Current
- Build and maintained strong relationships with partners and key stakeholders.
- Represented organisations at seminars, conferences and business events.
- Developed organisational policies for administrative oversight and internal controls.
- Coordinated project meetings, documenting key action items and decisions.
- Led and managed administrative staff to maintain smooth daily operations.
- Facilitated constructive communication between stakeholders for project clarity and alignment.
- Coordinated project tasks for successful and timely completion.
- Planned and coordinated events and activities, maintaining seamless and efficient workflow.
- Managed multiple projects, ensuring organisation and efficiency.
- Managed databases and information systems, maintaining accurate and accessible records.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Created digital file classification system for company-wide use.
- Oversaw daily operations ensuring consistency in quality and service delivery.
- Addressed customer complaints and resolved issues.
- Organised financial and operational data to help with yearly budgeting and planning.
- Improved workflow efficiency by developing process improvements.
- Liaised with external parties to ensure seamless project execution.
- Assisted in creating and updating project documentation templates.
Talent Acquisition Coordinator
AL AHRAM BEVERAGES COMPANY (HEINEKEN)
01.2019 - 12.2024
- Assist in setting the annual manpower plan through collaboration with the HR Business Partners
- Manage the flow of candidates through the recruitment process of screening and preliminary interviewing the potential employees, scheduling face-to-face interviews and extend offers
- Insure the update/prepare of the interview trackers, constructive feedbacks, offer letters, onboarding checklist and conduct new hire on-boarding sessions
- Build positive collaborative relationships and support recruitment; to serve the employer branding internally and externally
- Establish best practices as well as create new/update/digitalize (policies/processes) and standard of work to improve processes within the HR
- Work closely with the HR team through various committees in providing action plans in areas of improvement through the year
- Provide support for the talent acquisition announcements and communication emails
- Create communication plan for different HR projects through various communication channels
- Support employees through Educational Assistance, Referral Award and Cross Function Programs
- Work closely with employees in cascading trainings or learning opportunities through their employment
- Ensure timely and accurate completion of the assigned People and Organization Development (POD) projects through the year
Assistant to Head of Admission
CAIRO ENGLISH SCHOOL (CES)
01.2016 - 01.2019
- Book appointments for the admission process, answering all parents inquires through calls and emails
- Prepare assessments for all school grades
- Offer orientation tours
- Execute daily reports to the Management
Recruitment Coordinator
BDO ESNAD
01.2013 - 01.2016
- Screen resumes and pre-employment checks
- Conduct phone interviews for hiring customer service vacancies in international accounts (UK-Ireland) for Vodafone
- Recruit candidates daily – based on Target (Top Achiever)
Talent Acquisition Specialist
ECCO Outsourcing Company
01.2012 - 01.2013
- Recruit candidates daily – based on Target
- Screen resumes and pre-employment checks
- Conduct interviews for hiring customer service vacancies in international accounts (UK-Ireland) for Vodafone
Education
American Diploma -
BBC International Schools
Bachelor Degree - Mass Communication, Major (IMC) Integrated Marketing Communication
Misr International University (MIU)
01.2011 - 12.2011
Skills
- Competent Skills in Microsoft Excel Applications
- Communication proficiency
- Talent acquisition
- People Management
- HR and recruitment
- Effective communication
- Staff onboarding
- Cultural competency
- Hiring management
- Strategic thinking
- Project Management
- Employee satisfaction surveys
- Employee onboarding techniques
- Personnel Management
- Employee relations policies
- Employee engagement
Certification
- APHRi, 2020
- ISSA Fitness (International Sports Science Association)
References
References available upon request.
Custom
References will be furnished upon Request
Timeline
People and Organization Development Coordinator
Al Ahram Beverages Company - Heineken Egypt
10.2021 - Current
Talent Acquisition Coordinator
AL AHRAM BEVERAGES COMPANY (HEINEKEN)
01.2019 - 12.2024
Assistant to Head of Admission
CAIRO ENGLISH SCHOOL (CES)
01.2016 - 01.2019
Recruitment Coordinator
BDO ESNAD
01.2013 - 01.2016
Talent Acquisition Specialist
ECCO Outsourcing Company
01.2012 - 01.2013
Bachelor Degree - Mass Communication, Major (IMC) Integrated Marketing Communication
Misr International University (MIU)
01.2011 - 12.2011
American Diploma -
BBC International Schools
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