Mahmoud Ahmed Mohamed Zahran
IT Specialist
Egypt
Summary
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows and Mac systems. Proven skill in resolving problems quickly on first call.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
IT specialist
Azab El Homasany
Assiut
12.2021 - Current
- Managing entire IT Operations for Azab co. In UpperEgypt
- 15+ users in 2 remote offices (Retail Branches, Warehouse & Administration}
- Maintaining entire network, server and communications infrastructure
- Vendor negotiations, Purchasing, Installation and Deployment of new technologies
IT specialist
TechNation information Technology
01.2020 - Current
- DigitalTransformation
- ERP & software development
- Assist in the build, deployment and management of software development environments
Help Desk
Kasr Napoli
06.2019 - 01.2021
- Yeastar & Grand stream PBX
- Juniper, Sophos and Cisco Network infrastructure
- Maintaining entire network, server and communications infrastructure
- Configured hardware, devices and software to set up work stations for employees.
General Manager
TechNation
Assiut
05.2020 - 09.2021
- Succeeded in reaching a video coverage deals for:
- Cairokee Concert at hyde park
- Hamaki Concert at AUC with Sky Vision
- Monier Concert at Heliopolis Club El Shorouk with Sky Vision
- National Competition of Enactus Egypt
- Cairo Maker Faire el Sheikh Zayed
- Startup Weekend
- Riseup Summit
Education
Computer And Information Sciences
Faculty of Science Assiut University
Assiut University 01.2019 - Current
Skills
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Certification
Windows Server® 2012 Active Directory® (English) - NEN – National Education
Extracurricular Activities
Hult Prize Assiut University
Event Organizer
Job Description:
■ Organize on Campus competition for students with ideas and lead them to go to finals in United Nation; Reaching Sponsors and Partnersand manage all event’s details.
YLY - Ministry of Youth and Sports
Manager at media Committee
Job Description:
■ Organizing social media & Media coverage
Enactus Assiut University
Member at Media Committee
Job Description:
■ Success in media campaign
■ Building positive relationships with the media and the public.
Member at Public Relations & Organizing Committee Job Description:
■ Seek opportunities for partnerships, sponsorships and advertising.
Member at Media Committee Job Description:
■ Managing Social media (Design and content)
Timeline
IT specialist
Azab El Homasany
12.2021 - Current
General Manager
TechNation
05.2020 - 09.2021
IT specialist
TechNation information Technology
01.2020 - Current
Help Desk
Kasr Napoli
06.2019 - 01.2021
Computer And Information Sciences
Faculty of Science Assiut University
01.2019 - Current
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