Dalia E. Issa
Ezzeldin
Cairo
Summary
Seasoned and goal-oriented administrator, with rich and extensive background in capacity building, adult education, coaching and mentoring.
Motivational leader with top-notch communication, organizational and strategic planning abilities.
Experienced professional with a flair for cultural program development and community engagement, and a proven track record in planning and managing large-scale events and initiatives.
Personable and resourceful with passion for cultural engagement, community building, and events that enrich community connections and partnerships.
Overview
35
35
years of professional experience
1991
1991
years of post-secondary education
2
2
Languages
Work History
Dean of Student Life, Sports & Wellbeing
Badya University, Egypt
09.2024 - Current
- Established programs and communication procedures to encourage committee participation, student organizations, community support and extra-curricular activities.
- Acted as a liaison for department needs, effectively negotiating with upper management for essential resources.
- Spearheaded interdisciplinary program development, bridging departments for a cohesive out of class learning experience.
- Streamlined and refined administrative procedures for enhanced operational efficiency and smooth workflow.
- Developed and implemented the department's working procedures, budgets, policies and goals.
- Assessed student body needs and respond to any questions or concerns from the student body in an effective and timely manner.
- Provided proactive leadership and structure to ensure school development.
- Provided student support on issues related to student services, institution policies and department processes.
- Prepared and presented the first Student Code of Conduct especially tailored for Badya University students.
- Negotiated with vendors for better rates, enhancing budget efficiency without compromising on educational resources.
- Advocated for student needs, leading to development of comprehensive support services and resources.
- Devised programs to promote diversity and inclusion among staff, faculty and students.
Dean of Student Life & Wellbeing
University of Hertfordshire, Hosted by Global Academic Foundation (UH-GAF)
10.2020 - 08.2024
- Guide, train, supervise and streamline student efforts while drafting their own student charter and by-laws, and establishing a full-fledged student government with its three branches
- Tailor and administer specialized leadership training programs for students, aiming to develop learning and career-related skills in areas such as governance, entrepreneurship, operational and financial management, social responsibility, and community service
- Encourage community service, and civic engagement among students through establishing effective out-reach community development projects in partnership with NGO’s, specialized institutions, and volunteer organizations
- Motivate and mobilize faculty members to engage in student development programs and liaise with faculty advisors on matters related to out-of-class learning experiences
- Educate students on conduct rules and regulations, handle student disciplinary cases, resolve conflicts through the Student Disciplinary Panel, and implement sanctions against violators
- Provide supervision and direction to all units of Student Life, Sports, and Wellbeing, and follow up on special student cases and emergencies, contacting parents as duly instituted
- Launched new academic programs that addressed emerging trends and market demands, ensuring continued relevance for graduates entering the workforce.
- Increased faculty engagement by organizing professional development workshops and promoting mentorship opportunities within the department.
- Facilitated data-driven decision making by utilizing assessment tools to evaluate program effectiveness and identify areas for improvement.
Dean of Students
University of Science and Technology (UST), Zewail City
10.2018 - 10.2020
- Developed strategic goals and objectives as well as annual operating objectives ensuring that resources are optimally configured and deployed to achieve the best results
- Devised and trained a cadre of student leaders who provide guidance, direction, and support to their peers, contribute to the UST’s student experience; and assess the quality and effectiveness of student development programs
- Spearheaded the efforts of six dedicated student leaders, to revisit, edit, and streamline the old student constitution drafted in 2009, and - in less than five months-, introduced the amended, new, and comprehensive 2020 version to the administration, for approval
- Communicated effectively with students and other stakeholders and serve as a point of information for students and responding to students' needs; assists students in establishing high standards of ethics and personal conduct
- Oversaw the Dean of Students office website to ensure current and accurate information is posted as well as the content of any publications, brochures, web-based, and social media content produced by the Dean’s office
Director, Office of Student Life
Ajman University (AU), UAE
09.2017 - 09.2018
- Facilitated cross-cultural dialogue and communication among diverse campus constituencies, provided support and direction to student groups and advisors, through organizational and resource development concerning student activities
- Designed and implemented The Leadership Program; a developmental program that equips ambitious students with the knowledge and skills needed to become prominent leaders
- Reviewed, evaluated, and re-engineered processes, formulated policies, and procedures, developed and implemented new and creative strategies, to ensure smooth, efficient, and successful operation of student-run activities and sports teams
- Assisted in handling campus student-disciplinary issues, grievances, conduct cases or other violations and referred students facing difficulty with academic, personal, or financial issues to the Student Mentoring Unit
Director, Office of Student Engagement
The American University in Cairo (AUC)
01.2014 - 08.2017
- Led a team of 16 student affairs professionals, as part of a program designed to accentuate student development, sustainability and growth
- Taught the essence of social & communication skills, to various cohorts of the LEAD; a program funded by the USAID and aims at familiarizing public school students, enrolled at the AUC, with the essence of business etiquette
- Staged and organized large-scale events, conferences and exhibitions focusing on youth development, such as: Model United Nations (MUN), Model Arab League (MAL), Model African Union (MAU), The Entrepreneur Society (ES), International Student Leadership Conference (ISLC) and the AIESEC International
Associate Director, Cultural Programs
The American University in Cairo
01.2003 - 01.2014
- Promoted cultural appreciation and aesthetic understanding, through International festivals, cultural exchange programs and regional functions namely; CIOFF-UNESCO for promotion of cultural heritage, Injaz (Jordan) for Youth Development and Nebraska School of Arts, University of Nebraska
- Led a team of highly qualified trainers and professional assistants in addition to four hundred and eighty (480) gifted students in all fields of art, alongside supervising and editing four major bi-lingual student publications
- Developed and implemented the AUC-Big Read; a pioneer program, under the US State Department, designed to bridge the gap and promote cultural dialogue between Egypt and the United States through literature
Part time instructor/translator
The American University in Cairo
01.1996 - 01.2004
- Taught a variety of translation courses at both Business and Arabic Studies Division SCE, (BSD/ASD) as a part of program aiming to promote adult & continuing education
- Participated in mega translation projects and training workshops at The Information Technology Institute (ITI) an affiliate of the Egyptian Cabinet of Ministers, and the ASD, SCE
- Trained and coached a group of forty eight (48) secondary school teachers, supervisors and principals, on the key concepts of management, leadership and organizational skills, as part of a program planned and implemented for the Egyptian Ministry of Education and Pedagogy
- Trained and coached a group of 22 civil and public servant employees, at the Egyptian People's Assembly, as part of a program designed to enhance language skills for supervisory grades and senior staff serving the PA
- Prepared and developed a modified work syllabus for several courses under the SCE, enabling students to broaden their learning perspective, develop analytical thinking skills, and acquire a broad multi-disciplinary lexicon
- Taught techniques and protocol of translating speeches, newspaper reporting and editing at the Egyptian State Information Service [SIS], as part of a program designed to train and qualify senior-level employees to work as press and media counselors at the Egyptian embassies
Advertising and PR Specialist
Medical Premiere Ltd.
09.1992 - 01.1996
- Prepared edited, proofread and updated company's website and on-line resources
PR Assistant
International Egyptian Oil Company [IEOC]
06.1990 - 09.1992
- Assisted the PR Manager in staging events, and functions for local employees and expatriates
Education
Bachelors of Arts - Mass Communications
The American University in Cairo
Professional Certified Trainer [PCT] - undefined
The American University in Cairo
Skills
Student mentoring and guidance
Disciplinary enforcement
Adaptability and flexibility
Learning outcome evaluation
Teamwork and collaboration
Problem-solving abilities
Effective communication
Multitasking and relatability
Professional demeanor
Professionalreferences
- Dr. Ashraf El Fiqi, former Vice President for Student Affairs, The American University in Cairo, elfiqi@aucegypt.edu
- Dr. Karim El Seghir, Chancellor, Ajman University, Ajman, United Arab Emirates, k.seghir@ajman.ac.ae
- Ms. Ghada Hazem, former Dean of Student Affairs, University of Hertfordshire, Egypt, g.hazem@gaf.edu.eg
Publications
- The Utilization of the Internet in Egypt: Reform in Egypt: Opportunities & Challenges, Proceedings of the Twelfth AUC Research Conference, 2005
- The U.S. Pursuit for Democracy in the Middle East; is it truly a labor of love, Proceedings of the International Association for Media and Communication Research IAMRC, 2006
Training
- Intensive seminar on 'Class management & Teaching methodologies', SCE, 2002
- 'Career Development & Planning' workshop, INJAZ Org. Jordan, 2006
- The 'Big Read Orientation & Implementation Program', US State Department & Arts Midwest, 2008
- Everything DiSC Workplace Profile, Assessment to Action training, Executive Education, Wisconsin School of Business, 05/01/12
- The National American Student Government Association (ASGA) conference, Washington DC, 2009, 2012, 2014, 2016
Membershipsandawards
- Member, Advertising & Promotion Policy Committee APP, AUC
- Member, Interview & Selection Committee for the Junior Summer Program, AUC
- Member, Interview & Selection Committee for the Ambassadors’ Program, UH-GAF
- Member, American Student Government Association (ASGA), 2008-till date.
- Selected to the SCE instructional affairs Teaching Honor Roll twelve times, 98-04.
- Member, Equality, Diversity & Inclusivity Committee, UH-GAF
Timeline
Dean of Student Life, Sports & Wellbeing
Badya University, Egypt
09.2024 - Current
Dean of Student Life & Wellbeing
University of Hertfordshire, Hosted by Global Academic Foundation (UH-GAF)
10.2020 - 08.2024
Dean of Students
University of Science and Technology (UST), Zewail City
10.2018 - 10.2020
Director, Office of Student Life
Ajman University (AU), UAE
09.2017 - 09.2018
Director, Office of Student Engagement
The American University in Cairo (AUC)
01.2014 - 08.2017
Associate Director, Cultural Programs
The American University in Cairo
01.2003 - 01.2014
Part time instructor/translator
The American University in Cairo
01.1996 - 01.2004
Advertising and PR Specialist
Medical Premiere Ltd.
09.1992 - 01.1996
PR Assistant
International Egyptian Oil Company [IEOC]
06.1990 - 09.1992
Professional Certified Trainer [PCT] - undefined
The American University in Cairo
Bachelors of Arts - Mass Communications
The American University in Cairo
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