Summary
Overview
Work History
Education
Skills
Timeline
Dalia Fawzy Saleh

Dalia Fawzy Saleh

Healthcare Manager
Alexandria,Alexandria

Summary

Highly analytical, organized, and hardworking. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective. Experienced in managing healthcare services to meet the needs of all patients with high-quality and cost-effective medical care. Accustomed to working within tight budgets to deliver exceptional services, maintain compliance and meet changing needs.

Overview

22
22
years of professional experience
2
2
Languages

Work History

Healthcare Manager

Tala Obstetric Center
01.2024 - Current
  • Evaluated program planning, implementation and coordination of health services.

Healthcare Manager

Dr. Al Shaimaa Attia Dental Clinic
03.2017 - 12.2023
  • Defined and implemented organizational policies and procedures for facility or medical unit.

Dentist

Egyptian Ministry Of Health
11.2002 - 11.2017
  • Coordinated emergency care for abscessed or broken teeth.

Healthcare Manager

Dr. Ahmad Kedra Dental Clinic
05.2015 - 02.2017
  • Developed clinic appointment system to maintain timely services.

Healthcare Manager

Basha Speciality Hospital
09.2008 - 04.2015
  • Provided public relations presentations to maintain key stakeholders' linkages.

Education

Bachelor of Science - Dentistry (Pre-Dentistry)

Faculty Of Dentistry, Alexandria, ALX

Specialization Certificate - Healthcare Leadership : Business Administration

Harvard Business School Online, Boston

Patient Experience Management - Customer Service Management

American University of Cairo , Cairo
05.2024

Career Certificate - Business Administration And Management

American University of Cairo , Cairo

Foundation Certificate - Business Administration And Management

American University of Cairo, Cairo
07.2024

Master Of Hospital Logistics - Hospital Administration

Arab Academy of Sciences And Technology, Alexandria

Master Of Business Administration - Business Administration And Management

Edinburgh Business School, Edinburgh

Certificate - Strategic Management

American University of Cairo, Cairo
05.2024

Certificate - Business Finance

American University of Cairo , Cairo
01.2024

Certificate - Basics of Organizational Behavior

American University of Cairo, Cairo
03.2024

Certificate - Interpersonal Skills

American University of Cairo, Cairo
05.2024

Certificate - Human Resources Management

American University of Cairo, Cairo
05.2024

Certificate - Marketing

American University of Cairo, Cairo
05.2024

Certificate - Fundamentals of Decision Making

American University of Cairo, Cairo
06.2024

Certificate - Project Management

American University of Cairo, Cairo
06.2024

Skills

Customer relations

Timeline

Healthcare Manager - Tala Obstetric Center
01.2024 - Current
Healthcare Manager - Dr. Al Shaimaa Attia Dental Clinic
03.2017 - 12.2023
Healthcare Manager - Dr. Ahmad Kedra Dental Clinic
05.2015 - 02.2017
Healthcare Manager - Basha Speciality Hospital
09.2008 - 04.2015
Dentist - Egyptian Ministry Of Health
11.2002 - 11.2017
Harvard Business School Online - Specialization Certificate, Healthcare Leadership : Business Administration
Faculty Of Dentistry - Bachelor of Science, Dentistry (Pre-Dentistry)
American University of Cairo - Patient Experience Management , Customer Service Management
American University of Cairo - Career Certificate , Business Administration And Management
American University of Cairo - Foundation Certificate , Business Administration And Management
Arab Academy of Sciences And Technology - Master Of Hospital Logistics , Hospital Administration
Edinburgh Business School - Master Of Business Administration, Business Administration And Management
American University of Cairo - Certificate , Strategic Management
American University of Cairo - Certificate , Business Finance
American University of Cairo - Certificate , Basics of Organizational Behavior
American University of Cairo - Certificate , Interpersonal Skills
American University of Cairo - Certificate , Human Resources Management
American University of Cairo - Certificate , Marketing
American University of Cairo - Certificate , Fundamentals of Decision Making
American University of Cairo - Certificate , Project Management
Dalia Fawzy SalehHealthcare Manager