Dalia Fawzy Saleh
Healthcare Manager
Alexandria,Alexandria
Summary
Highly analytical, organized, and hardworking. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective. Experienced in managing healthcare services to meet the needs of all patients with high-quality and cost-effective medical care. Accustomed to working within tight budgets to deliver exceptional services, maintain compliance and meet changing needs.
Overview
22
22
years of professional experience
2
2
Languages
Work History
Healthcare Manager
Tala Obstetric Center
01.2024 - Current
- Evaluated program planning, implementation and coordination of health services.
Healthcare Manager
Dr. Al Shaimaa Attia Dental Clinic
03.2017 - 12.2023
- Defined and implemented organizational policies and procedures for facility or medical unit.
Dentist
Egyptian Ministry Of Health
11.2002 - 11.2017
- Coordinated emergency care for abscessed or broken teeth.
Healthcare Manager
Dr. Ahmad Kedra Dental Clinic
05.2015 - 02.2017
- Developed clinic appointment system to maintain timely services.
Healthcare Manager
Basha Speciality Hospital
09.2008 - 04.2015
- Provided public relations presentations to maintain key stakeholders' linkages.
Education
Bachelor of Science - Dentistry (Pre-Dentistry)
Specialization Certificate - Healthcare Leadership : Business Administration
Patient Experience Management - Customer Service Management
05.2024
Career Certificate - Business Administration And Management
Foundation Certificate - Business Administration And Management
07.2024
Master Of Hospital Logistics - Hospital Administration
Master Of Business Administration - Business Administration And Management
Certificate - Strategic Management
05.2024
Certificate - Business Finance
01.2024
Certificate - Basics of Organizational Behavior
03.2024
Certificate - Interpersonal Skills
05.2024
Certificate - Human Resources Management
05.2024
Certificate - Marketing
05.2024
Certificate - Fundamentals of Decision Making
06.2024
Certificate - Project Management
06.2024
Skills
Customer relations
Public speaking
Patient education
Train employees
Establish policies
Set objectives
Coordination
Teamwork
Timeline
Healthcare Manager - Tala Obstetric Center
01.2024 - Current
Healthcare Manager - Dr. Al Shaimaa Attia Dental Clinic
03.2017 - 12.2023
Healthcare Manager - Dr. Ahmad Kedra Dental Clinic
05.2015 - 02.2017
Healthcare Manager - Basha Speciality Hospital
09.2008 - 04.2015
Dentist - Egyptian Ministry Of Health
11.2002 - 11.2017
Harvard Business School Online - Specialization Certificate, Healthcare Leadership : Business Administration
Faculty Of Dentistry - Bachelor of Science, Dentistry (Pre-Dentistry)
American University of Cairo - Patient Experience Management , Customer Service Management
American University of Cairo - Career Certificate , Business Administration And Management
American University of Cairo - Foundation Certificate , Business Administration And Management
Arab Academy of Sciences And Technology - Master Of Hospital Logistics , Hospital Administration
Edinburgh Business School - Master Of Business Administration, Business Administration And Management
American University of Cairo - Certificate , Strategic Management
American University of Cairo - Certificate , Business Finance
American University of Cairo - Certificate , Basics of Organizational Behavior
American University of Cairo - Certificate , Interpersonal Skills
American University of Cairo - Certificate , Human Resources Management
American University of Cairo - Certificate , Marketing
American University of Cairo - Certificate , Fundamentals of Decision Making
American University of Cairo - Certificate , Project Management