DALIA MOHAMED MALIK

• Handled he process of selection the best training and career path plans based on the position/job requirements .
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
• Met with staff to resolve difficult situations related to performance and conflict management.
• Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
• Implemented and supervised orientation procedures for new hires.
• Coordinated company-wide events such as town hall meetings , staff gatherings , National Day celebrations , boosting employee morale and fostering a sense of community within the organization.

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• Reporting directly to the CEO
• Same Duties listed below under Executive Assistant to FAB C-CEO Sudan
• Act as the Senior Management committee secretary .
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Processed travel expenses and reimbursements for executive team and senior management group.

• Key person to coordinate between HO
• - IBD units & Sudan Region in all business activities as well as controlling and organizing the internal Region’s Operations
• Coordination of the Region`s training workshops & events under the direct Reporting & supervision of Country CEO
• Selected to supervise the Strategy and development plan of NBAD with support of DC- CEO and the direct supervision of C-CEO
• Supervise the process of building the Balanced Scorecards (BSC) for N3 & N4 levels and responsible for quarterly updating C-CEO BSC targets and achievements including KPIs and strategic initiatives
• Also Responsible of updating CM`s annual objectives and Goals in based on their approved BSC from HO
• Responsible of updating the GPS action plan since 2011 and providing assistance to HR after the task has been assigned to them 2016
• Selected as a coordinator by the new work stream to help complete the training process conducted for the international branches after the merger of the NBAD & FGB
• Act as a key person providing assistance in operating VIP client`s A/Cs specially in London & UAE branches
• Work as a key person who coordinates with HO
• - IBD units & Sudan Region in all related issues as well as controlling and organizing the internal Region’s Operations – coordination of the Region`s training workshops & events under the direct Reporting & supervision of Country CEO
• Being selected as a coordinator by the new work stream to help complete the training process conducted for the international branches after the merger of the NBAD & FGB
• Act as a key person providing assistance in operating VIP client`s A/Cs specially in London Branch & UAE branches
• Keeps/ Handle all Original Confidential records & documents related Sudan Region Office
• Act as a key person in all HO
• Issues related to Matrix Positions development new Formats in terms of studying, discussion with the Management and action taken
• Undertake issues related to Elite/private Banking Customers specially opening overseas elite accounts, follow up procedures re-profile the clients and issuing recommendation letters
• Act as HO
• Key person in all issues related to Tenders – Giveaways - HO
• High Management visits – Opening new branches
• Follow up issues related to Audit requirements - comments, dates of rectifications and ensure all units achieving target dates
• Insure that all Sudan Region Units complies with IBD-HO rules and directives in term of keeping NBAD image and discipline
• Insure that all Sudan Region Committees are up to date and all members are on Board
• Responsible of circulating all Central Bank Circulars
• Undertake all duties related to CM`s office and all relevant tasks related to HO
• Undertake part of HRBP duties related to the following: Staff annual leaves, absence or sick leave, Organizational Structure, New Recruitments, Manpower, Training, Appraisals, Follow-up pending issues with HO

• Mainly responsible for handling all assigned Administrative tasks related to ACM`S office
• Responsible of Preparing Monthly Management meetings / keeping records for HO purposes
• Responsible for preparing annual Economic report including the Regions performance for the Bank`s Global Conference
• Act as a key person for our London Branch in term of Opening accounts and providing recommendations under the direct supervision of the Acting Regional Manager
• Act as a key Person regarding all issues related to credit cards (Personal & Corporate)
• Handles all DAL Group Top management accounts (Local & Overseas), credit cards and other related transactions
• Under take HR duties related to HO / up dated applications – Training – Workshops
• Under take the responsibilities of arranging & signing corporate agreements on behalf of Sudan Regional Office and under direct supervision of the Acting Country Manager
• Under take the responsibilities of arranging staff Workshops with the coordination of HR unit & vents preparations (such as the participation @ the UAE National day celebrations and all similar events)
• Providing support to other Regions units such as Operations – Customer Service & Administration
• Other administrative responsibilities: Design and create introductory presentations for the bank
• Handling all issues concerning VIP customers (arranging for account opening, arranging for investment applications (UAE stock market (UGF, UTF, and India Equity), credit cards, transfers follow-up, Guidance and advices

• Reporting directly to the CEO
• Same Duties listed below under Executive Assistant to FAB C-CEO Sudan
• Selected as the secretary of all bank committees