Demitra Jarrett
Montgomery
Summary
Engaging Entertainer with broad knowledge of current trends in music and entertainment industry. Schedules curated and interactive shows to create memorable experiences for guests. Solves problems and delivers solutions to bring uninterrupted performances. Natural ability for providing fun and exciting guest engagement. Displays outgoing personality and constructive humor that fosters safe and fun atmosphere while meeting venue objectives.
Overview
23
23
years of professional experience
Work History
Hostess
Citizens Grill
08.2021 - 08.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Used cash registers and credit card machines to cash out customers.
- Recorded available tables after seating each party using specialized seating software.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Assisted managers with quickly resolving service- and food-related issues.
- Conducted dining room and server checks to assess readiness for expected customer loads.
- Assigned patrons to tables suitable for needs and restaurant section rotation
Entertainment Director
Desire’s Houston
06.2017 - 06.2022
- Guided maintenance and stage crew by delivering information to formulate event set-up.
- Prepared schedule guides for stage and sounds managers to facilitate production.
- Provided entertainment compilation and changed direction when requested.
- Maintained communication with performers to confirm and facilitate arrival.
- Operated within established budget to maximize expenditures.
- Surveyed, gathered and compiled feedback from guests and submitted improvement recommendations.
- Supervised volunteers and sponsors to verify attendance, service quality and adherence to rules and policies.
- Collaborated with marketing to create and execute strategic plans for promotional, advertising and marketing campaigns.
- Researched and recommended musical, cultural and performing acts to meet entertainment objectives.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Improved recreational programming based on feedback from customers and employees.
- Led efforts to conceive, develop and execute thematically aligned entertainment programming.
- Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
- Administered First Aid and CPR to participants in distress.
Senior Human Resources Manager
US Army
05.2000 - 06.2013
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Structured compensation and benefits according to market conditions and budget demands.
- Created programs to reduce turnover and improve employee engagement in daily business process.
- Assessed employee knowledge, company strategic plans and market needs to improve training programs.
- Implemented performance review and motivational strategies to elevate HR team results.
- Motivated employees through special events, incentive programs and constructive feedback.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
- Enhanced staff knowledge and awareness on drug abuse and prevention programs.
- Conducted company-wide town hall meetings to convey updates.
- Leveraged cost-effective digital systems to manage payroll and benefit programs.
Correctional Officer
Georgia State Prison
03.2000 - 05.2003
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Observed behavior of residents individually and in groups.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Substitute Teacher, K-12
Liberty County School District
08.1999 - 05.2003
- Administered and graded tests and quizzes and reported performance to primary teacher.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
Education
Graduate Certificate - Project Management
University of Maryland
Adelphi, MD05.2015
Bachelor of Science - Human Resources Management
University of Maryland
Adelphi, MD12.2013
Associate of Arts - Management
University of Maryland
Adelphi, MD12.2013
High School Diploma -
Liberty County High School
Hinesville, Georgia05.1999
Skills
- Script Interpretation
- Critical Thinking
- Diverse Audiences
- Social Perceptiveness
- Multitasking Abilities
- Casting Collaboration
- Operational Efficiency
- Company Organization
- Customer Marketing
- Complex Problem-Solving
- Professional Relationships
- Administrative Support
Timeline
Hostess
Citizens Grill
08.2021 - 08.2022
Entertainment Director
Desire’s Houston
06.2017 - 06.2022
Senior Human Resources Manager
US Army
05.2000 - 06.2013
Correctional Officer
Georgia State Prison
03.2000 - 05.2003
Substitute Teacher, K-12
Liberty County School District
08.1999 - 05.2003
Graduate Certificate - Project Management
University of Maryland
Bachelor of Science - Human Resources Management
University of Maryland
Associate of Arts - Management
University of Maryland
High School Diploma -
Liberty County High School
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