Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diaa Eldeen Ashraf

Employee Relations Supervisor
Cairo

Summary

Experienced Employee Relations Supervisor with a strong background in handling workplace issues, grievances, and disciplinary actions. Skilled in fostering a positive work environment and ensuring compliance with labor laws and company policies. Adept at conducting investigations and resolving conflicts professionally. Proven ability to support employee engagement and retention initiatives.

Overview

14
14
years of professional experience
2
2
Languages

Work History

Employee Relations Supervisor

Misr Italia Properties
01.2025 - Current

1. Review and verify employee records, contracts, and documentation.

2. Oversee onboarding and offboarding processes for all employees.

3. Ensure accurate tracking of attendance, leaves, and timekeeping.

4. Monitor compliance with labor laws, social insurance, and internal policies.

5. Monitoring the approval and coordinating employee requests (e.g., leaves, transfers, warnings).

6. Ensure timely updates and accuracy in the HR system and personnel files.

7. Provide guidance and support to personnel officers and clerks.

8. Prepare periodic reports on headcount, turnover, and attendance trends.

9. Coordinate with payroll for deductions, absences, and allowances.

10. Support internal and external audits with necessary personnel data.

11. Prepare and send monthly payroll input to the compensation team, including all employee variables (overtime, absences, deductions, etc.)

12. Monitor and manage the contract renewal cycle for all employees.

13. Hire newcomers into the SAP ERP system.

Employee Relations Specialist

Misr Italia Properties
11.2020 - 12.2024

1. Maintain and update employee records, contracts, and personal files.

2. Handle employee onboarding, including document collection and system entry.

3. Process resignations, clearances, and end-of-service procedures.

4. Monitor and track employee attendance, absences, and leaves.

5. Ensure compliance with labor laws and internal policies.

6. Prepare HR letters such as experience letters, and warnings.

7. Coordinate with government portals for social insurance and labor office matters.

8. Assist in payroll preparation by providing accurate attendance and deduction data.

9. Respond to employee inquiries regarding HR policies and procedures.

10. Support audits by providing required personnel documentation.

11. Maintain confidentiality and security of employee information.

12. Assist in implementing HR policies and ensuring consistent application across departments.

HR Intern

Misr Italia Properties
09.2019 - 10.2020

1. Organize and archive employee hiring documents both digitally and physically.

2. Ensure all personnel files are complete and updated regularly.

3. Track and compile daily employee attendance records.

4. Support data entry and assist in preparing reports related to attendance and documentation.

Salesman

CompuMe
01.2015 - 08.2019

1. Assist customers in identifying their needs and recommend suitable products such as laptops, accessories, software, or electronic devices based on features, compatibility, and budget.

2. Meet or exceed individual and store sales targets by actively promoting products, upselling accessories or extended warranties, and closing sales efficiently.

3. Maintain deep knowledge of the latest technology, product specifications, and software updates to confidently explain and demonstrate how products work.

4. Ensure shelves are well-stocked, products are properly labeled, and displays are organized and visually appealing to attract customer interest.

Salesman

Dream2000
01.2011 - 11.2013

1. Assist customers in identifying their needs and recommend suitable products such as laptops, accessories, software, or electronic devices based on features, compatibility, and budget.

2. Meet or exceed individual and store sales targets by actively promoting products, upselling accessories or extended warranties, and closing sales efficiently.

3. Maintain deep knowledge of the latest technology, product specifications, and software updates to confidently explain and demonstrate how products work.

4. Handle returns, complaints, and warranty issues professionally, ensuring customer satisfaction and building long-term client relationships.

Education

Bachelor of Laws -

AIN SHAMS UNIVERSITY
Cairo
04.2001 -

Skills

    Customer service

    Goal oriented

    Attention to detail

    Presentation Skills

Timeline

Employee Relations Supervisor

Misr Italia Properties
01.2025 - Current

Employee Relations Specialist

Misr Italia Properties
11.2020 - 12.2024

HR Intern

Misr Italia Properties
09.2019 - 10.2020

Salesman

CompuMe
01.2015 - 08.2019

Salesman

Dream2000
01.2011 - 11.2013

Bachelor of Laws -

AIN SHAMS UNIVERSITY
04.2001 -
Diaa Eldeen AshrafEmployee Relations Supervisor