Diaa Eldien Mohamad Mahmoud
CEO & Manager For PERFECT DAY TOURS EGYPT
Luxor
Summary
Experienced executive prepared for leadership roles with strong focus on strategic vision, operational excellence, and driving growth. Expertise in team collaboration, navigating complex challenges, and delivering impactful results. Skilled in financial management, strategic planning, and stakeholder engagement. Highly adaptable and reliable, excelling in dynamic environments.
Overview
24
24
years of professional experience
1
1
Certificate
4
4
Languages
Work History
CEO & Manager
Perfect Day Tours
Luxor
10.2025 - Current
- Cultivate strategic partnerships by building productive relationships with industry partners and competitors to advance business objectives.
- Drive profitability through financial oversight by analyzing finances, making strategic decisions, and implementing cost-saving initiatives without compromising quality.
- Enhance customer satisfaction and loyalty by adopting a customer-centric service model and addressing concerns proactively.
- Expand market reach by improving marketing strategies to attract new customers and reinforce brand presence.
- Ensure operational resilience by adapting to challenges, such as transitioning to remote work, to maintain business continuity and employee safety.
- Boost team and project efficiency by implementing agile methodologies to increase productivity and streamline project completion.
General Director of the Office of the President
Luxor University
Luxor
12.2024 - 10.2025
- Supervise daily operations and workflow of the University President’s Office, ensuring efficient management and coordination of activities.
- Coordinate meetings, events, and official visits, including agenda preparation, documentation, and follow-up on decisions and directives.
- Manage official communication and reporting, drafting and reviewing correspondence, reports, and ensuring accurate representation of the President’s Office.
- Liaise with faculties and departments to facilitate information flow, implement directives, and support cross-functional collaboration.
- Oversee budget and expenditures for the office, ensuring compliance with financial policies and efficient resource allocation.
- Enhance administrative efficiency by improving procedures, supervising project implementation, and proposing solutions to optimize office performance.
Deputy Director
MISR Public Library
Luxor
08.2022 - 11.2024
- Oversee the organization and management of daily library operations to ensure the provision of high-quality services to beneficiaries.
- Coordinate with senior library management to implement approved policies and procedures.
- Manage the work team, assign tasks, and provide training and guidance to staff.
- Develop and implement cultural and scientific programs and activities to attract visitors and enhance cultural awareness.
- Review and maintain the library's holdings and ensure the updating and development of digital and print content.
- Manage the budget and procurement, meeting the library's needs for resources and supplies.
- Coordinate with educational and cultural institutions to enhance cooperation and resource sharing.
- Submit periodic reports on the library's performance and analyze data to improve services.
- Participate in planning and implementing library improvement and renovation projects.
- Provide administrative and logistical support to the Director General and carry out the tasks assigned to him.
Director & Tour Guide
Luxor Heritage Center
Luxor
07.2020 - 07.2022
- Receiving and farewell the groups, whether local or foreign, for Luxor heritage center and explaining the history of the center since its establishment until now.
- Representing the center in front of official government agencies and private companies.
- Guided groups of up to 35 people on scheduled tours.
Tour Guide
Musandam SEA ADVENTURE Company
Khasab
05.2019 - 06.2020
- Responsible for helping our visitors to visit unfamiliar areas and make special trips with groups of tourists in order to show them important places in cities and give them excellent knowledge about points of interest in specific cities.
- Guided groups of up to 35 people on scheduled tours.
Office Manager
Advisor of Luxor Governor
Luxor
10.2011 - 04.2019
- Manager duties and responsibilities usually include overseeing administrative staff members, receiving and directing visitors, and handling or delegating basic office tasks.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Increased customer satisfaction by developing an effective client feedback system that led to service improvements.
- Improved office operations by automating client correspondence, record tracking, and data communications.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Director & Sales Manager
Sun Egypt Travel Company
Luxor, Luxor
07.2007 - 09.2011
- Develop and implement tourism promotion strategies by integrating marketing, PR, and management efforts to drive revenue growth and visitor engagement.
- Manage financial resources effectively through budget oversight, cost-saving measures, and optimal allocation to ensure profitability and stability.
- Identify and mitigate operational risks while introducing innovative solutions to streamline processes, enhance productivity, and improve project outcomes.
- Drive business expansion and revenue increase by analyzing market trends, launching successful products, and deploying targeted sales strategies.
- Foster organizational collaboration and efficiency by facilitating cross-functional teamwork, improving decision-making, and aligning priorities across departments.
- Enhance team and individual performance through leadership, constructive feedback, schedule management, and skill development initiatives.
- Ensure high-quality deliverables and stakeholder satisfaction by planning, testing, and deploying systems and promotional materials that meet or exceed expectations.
Front Office Manager & Assistant Boat Manager
Carmen Boat
Luxor, Luxor
07.2001 - 07.2007
- Follow up on cruise reservations, daily sales, and report generation.
- Record check-in/check-out processes and address guest requests and issues.
- Inspect cleanliness across all areas, including rooms, restaurants, and public spaces.
- Monitor kitchen operations, focusing on food quality and preparation.
- Review inventory needs and maintenance of machinery and equipment.
- Manage reservation inquiries through multiple communication channels to optimize capacity.
- Managed reservation inquiries over phone/email/web platforms, effectively ensuring full capacity utilization.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
Education
Fellowship - Business Administration
Cambridge Business College
United Kingdom01.2020
Diploma - Tourism and Guiding
High Institute of Tourism And Hotels (Eguth)
Luxor, LX01.2006
Bachelor of Arts - Archeology Department
South Valley University
Qina, KN01.2003
Skills
Strong leadership and management skills for effective teamwork
Crisis Management
Corporate governance
Customer focus
Digital transformation
Organizational agility
Sustainable business models
Problem-solving abilities
Analytical and critical thinker
Management team leadership
Negotiation
Strategic partnerships
Certification
All certificates and papers for courses and previous work upon request.
Timeline
CEO & Manager
Perfect Day Tours
10.2025 - Current
General Director of the Office of the President
Luxor University
12.2024 - 10.2025
Deputy Director
MISR Public Library
08.2022 - 11.2024
Director & Tour Guide
Luxor Heritage Center
07.2020 - 07.2022
Tour Guide
Musandam SEA ADVENTURE Company
05.2019 - 06.2020
Office Manager
Advisor of Luxor Governor
10.2011 - 04.2019
Director & Sales Manager
Sun Egypt Travel Company
07.2007 - 09.2011
Front Office Manager & Assistant Boat Manager
Carmen Boat
07.2001 - 07.2007
Fellowship - Business Administration
Cambridge Business College
Diploma - Tourism and Guiding
High Institute of Tourism And Hotels (Eguth)
Bachelor of Arts - Archeology Department
South Valley University
Languages
Arabic
English
German
French
Number Of Dependents
2
Personal Information
- Date of Birth: 20th Feb 1982
- Gender: Male
- Nationality: Egyptian
- Driving License: Egyptian driving license
- Marital Status: married
Training
- Project Management Professional PMP Prep, Eng Akram Elnagar PM House, 2021-09-01
- Professional Government Official Course Level 2, National Training Academy, 2021-06-01
- Professional Government Official Course Level 1, National Training Academy, 2021-03-01
- The role of a perfect management applications, Egyptian Center for Legal and Scientific Research and Training, 2013-04-01
- Operating System, 2008-08-01, Luxor - Egypt
- Microsoft Office, 2008-08-01, Luxor - Egypt
- International Computer Driving License (ICDL), 2006-07-01, Cairo - Egypt
- Germany Course, 2005-09-01, Luxor - Egypt
- English Course, 2002-08-01, Cairo - Egypt
Courses
- Project Management Professional PMP Prep, Eng Akram Elnagar PM House, 2021-09-01
- Professional Government Official Course Level 2, National Training Academy, 2021-06-01
- Professional Government Official Course Level 1, National Training Academy, 2021-03-01
- The role of a perfect management applications, Egyptian Center for Legal and Scientific Research and Training, 2013-04-01
- Operating System, 2008-08-01, Luxor - Egypt
- Microsoft Office, 2008-08-01, Luxor - Egypt
- International Computer Driving License (ICDL), 2006-07-01, Cairo - Egypt
- Germany Course, 2005-09-01, Luxor - Egypt
- English Course, 2002-08-01, Cairo - Egypt