Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Diana Fawzy Prince

Diana Fawzy Prince

Marketing Communications
Cairo

Summary

+ 5 years of experience in a passionate professional with expertise in Communication and driving business growth across multiple industries .


I specialize in deal negotiation, closing deals, Sales & Marketing within internal and OOH advertising sectors delivering impactful marketing both B2B and B2C contexts
I bring strong presentation skills that help drive business success.

Committed to continuous learning and clear, effective communication, I enjoy fostering strong client relationships and collaborating to achieve shared success.

Overview

23
23
years of professional experience
7
7
Certificates

Work History

Marketing Communication

Prosigns Advertising
01.2021 - Current
  • Cultivated strong client relationships through effective communication and regular meetings, successfully closing deal - Below are examples of clients whom I successfully closed deals, bringing them on board to utilize our services. (TaskUs, VXI and MAF Projects through SCAS Construction , Nippon Signal, Nextep Construction, Marriott Hotel).
  • Collaborated with the sales team to generate leads, Identifying the effectiveness of marketing materials or tools by tracking sales rates, customer loyalty, and customer satisfaction.
  • Engaged clients through email marketing and social platforms.
  • Reviewing and analyzing consumer data to analyze effective marketing plans, strategies, and successful ways to increase brand awareness and aligning efforts with business objectives.
  • Managed communication between the customer service team and clients to ensure their service needs were fulfilled and running smoothly, while also coordinating with other departments when necessary.
  • Led meetings and presented service offerings to clients effectively.
  • Attended conferences and events to stay updated with the market and engage with industry professionals.
  • Enhanced the company’s brand image, focusing on corporate identity and consistent branding elements and coordinate with the graphics designers for the branding and promotional materials needs.



Digital Marketing Specialist

Prosigns Advertising
01.2019 - 12.2020
  • Develop and execute digital marketing campaigns across various channels.
  • Manage website optimization and create engaging content with targeted SEO tactics, keyword research.
  • Increased brand visibility by developing and implementing data-driven digital marketing strategies.
  • Cultivated a strong online community by engaging with followers, responding to comments and messages, and proactively addressing customer concerns.
  • Collaborate with internal teams and manage digital advertising campaigns.
  • Stay updated on digital marketing trends and tools.

Executive Account Manager

Prosigns Advertising
01.2013 - 12.2018
  • Management the client Relationship, Serve as the main point of contact for high value , ensuring their needs are met.
  • Project Coordination and Oversee the delivery of services ensuring timelines and client expectations are met.
  • Resolved problems with high profile customers to maintain relationships and increase return customer base.
  • Develop policies and procedures to enhance customer satisfaction.
  • Provide regular performance updates and status reports to clients.
  • Lead negotiations, renewals, and ensure terms are met.
  • Organized regular meetings with key contacts within accounts to maintain open dialogue on progress updates or concerns from either party.
  • Optimized CRM system usage, ensuring accurate data tracking for improved decision-making processes within the team.
  • Maintain customer relationships and prepare reports.
  • An example of my responsibilities includes leading the execution of the innovation project for Crédit Agricole Bank, managing its implementation across 90+ branches



Administration Executive

Microsoft Egypt
06.2010 - 12.2012
  • Oversaw event planning efforts for corporate functions, ensuring successful execution of all aspects from location selection to attendee engagement.
  • Coordinated travel arrangements for executives, optimizing itineraries for cost-effectiveness and convenience.
  • Facilitated cross departmental communication, fostering a collaborative work environment that improved project outcomes.
  • Managed wide communications channels, disseminating relevant information efficiently to all employees.
  • Updated reports, managed accounts, and generated reports for company database.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created reports, presentations and other materials for executive staff.
  • Provided support during annual budget planning sessions contributing valuable insights based on historical data analysis.
  • Organized and supervised office event planning and building renovations.
  • Led, directed, managed and mentored administrative staff members.
  • Assisted with the onboarding process of new hires, facilitating seamless integration into the company culture and workflow.
  • Maintained inventory of office supplies, proactively ordering necessary items before depletion to avoid disruptions in daily operation.

Assistant Manager

Palm Egypt
03.2009 - 12.2009
  • Supervised day to day operations to meet performance, quality and service expectations.
  • An Assistant Manager in Reservations oversees booking processes.
  • Address customer queries and resolve any issues related to reservations or bookings.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generate daily/weekly reservation reports for upper management.


Administrative Officer

ProSigns Advertising
01.2008 - 02.2009
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Created, prepared, and delivered reports to various departments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.


Assistant Manager

Servo Lab for Medical Equipment
01.2005 - 12.2007
  • Assisting the manager in overseeing day to day activities.
  • Supervising a team of lab technicians, engineers, or other staff members.
  • Supporting the engineering team in conducting experiments, testing new servo systems, or improving existing products.
  • Mentored staff members in their professional development by offering guidance, support in their assigned roles.
  • Maintaining a positive work environment, resolving conflicts, and fostering good communication among team members.



Administrative Coordinator

Eye Subspecialty Center
01.2003 - 12.2004
  • Overseeing daily office operations and ensuring that everything runs smoothly.
  • Maintaining patient records and ensuring they are updated and secure.
  • Handling phone calls, emails, and in-person inquiries.

Education

Bachelor of Mass Communication -

Cairo University
Cairo
04.2001 -

Opticals

Optical Technical Institute
Cairo
04.2001 -

Skills

Strong Communication

Certification

Developed a Killer Personal Brand

Additional Information

In my free time, I enjoy listening to music, which helps me relax and spark creativity.

I also love drawing, as it allows me to express ideas visually and think outside the box.

Traveling is another passion, exploring new places broadens my perspective and inspires fresh thinking.

Lastly, I’m dedicated to continuous learning, always seeking to grow personally and professionally.

Timeline

Developed a Killer Personal Brand

11-2022

Marketing Strategies & Techniques

04-2021

Marketing Communication

Prosigns Advertising
01.2021 - Current

Delegation &Mentoring Skills for Entrepreneurs.

11-2020

Digital Marketing

01-2019

Digital Marketing Specialist

Prosigns Advertising
01.2019 - 12.2020

Pencil Drawing Course

01-2013

Executive Account Manager

Prosigns Advertising
01.2013 - 12.2018

English Conversation

12-2012

Administration Executive

Microsoft Egypt
06.2010 - 12.2012

Assistant Manager

Palm Egypt
03.2009 - 12.2009

Administrative Officer

ProSigns Advertising
01.2008 - 02.2009

Assistant Manager

Servo Lab for Medical Equipment
01.2005 - 12.2007

Administrative Coordinator

Eye Subspecialty Center
01.2003 - 12.2004

Bachelor of Mass Communication -

Cairo University
04.2001 -

Opticals

Optical Technical Institute
04.2001 -

Computer Skills

01-2001

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Diana Fawzy PrinceMarketing Communications